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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews
Call Dealership (719) 785-9666
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7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

September 19, 2023

Always a good experience the service was fast, efficient and Franco is always very friendly and helping everyone out More

by JRAMOSBORIQUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Report | Print
Sep 20, 2023 -

Bob Penkhus Mazda at Powers responded

We appreciate the kind words about Franco! Thank you for leaving a review!

September 16, 2023

They are great! Franco & everyone else in the service department are very helpful & accommodating. They keep me updated & I can call & leave a message & then receive More

by sklikus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Report | Print
Sep 18, 2023 -

Bob Penkhus Mazda at Powers responded

We are elated to hear that you have enjoyed your communication and visit with our service department! Thank you for leaving a five-star review!

September 15, 2023

The best auto dealer in Colorado Springs, super friendly. A huge shout out to Daren Keller, service Advisor More

by VNMACHINING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Keller
Report | Print
Sep 18, 2023 -

Bob Penkhus Mazda at Powers responded

We appreciate the five-star review and shout out to Daren!! Thank you!

September 15, 2023

Went in for a fuel pump recall. Quick and easy process. Friendly staff and environment. More

by Jlaw22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Confer
Report | Print
Sep 18, 2023 -

Bob Penkhus Mazda at Powers responded

We are so happy to hear you had a good visit with our service department! Thank you for the five stars!

September 15, 2023

Seth is very reliable and does what he says he will do. Daniel is a very thorough mechanic. More

by suejardon
Recommend Dealer
Yes
Employees Worked With
Seth Confer, Seth Confer
Report | Print
Sep 18, 2023 -

Bob Penkhus Mazda at Powers responded

Sue, it's always a pleasure servicing your vehicle! Thank you for the five stars!

September 14, 2023

Great service all around from customer service to performing quality work. Very pleased with Bob Penkhus. More

by JUST.LISA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Report | Print
Sep 15, 2023 -

Bob Penkhus Mazda at Powers responded

We appreciate the 5-star review, Lisa!

September 12, 2023

Technicians are not trained. Car died while driving. They told me my 2017 Mazda CX5 with 75000 miles needed a new motor because low compression did not make a viable spark. They More

by J0HN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franco Leonard, Seth Confer, Darren Keller
Report | Print
Sep 13, 2023 -

Bob Penkhus Mazda at Powers responded

Dear John, Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

September 10, 2023

Repaid we’re done to my satisfaction and I would recommend the dealership to others More

by hggrapes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Seth Confer, Darren Keller
Report | Print
Sep 11, 2023 -

Bob Penkhus Mazda at Powers responded

We appreciate the five-star review!

September 08, 2023

I love the video's on my car and they take care of everything I asked More

by TEXASLONESTARHORSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Seth Confer, Darren Keller
Report | Print
Sep 11, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your Mazda! We appreciate you!

September 08, 2023

Seth is an excellent communicator and followed through with everything he said he would do in taking care of my 2 vehicles over the last two weeks. Daniel is also a very thorough mechanic and I appreciat More

by suejardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Confer
Report | Print
Sep 11, 2023 -

Bob Penkhus Mazda at Powers responded

Sue, we appreciate you trusting us to service your Volvo! Thank you for the review.

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