Bob Penkhus Mazda at Powers
Colorado Springs, CO
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1,198 Reviews of Bob Penkhus Mazda at Powers
I have used the Powers Bob Penkhus Mazda for several years now, and I am always happy with their service!!! Jessica got me in for my oil change the same afternoon I called. I like the video update th years now, and I am always happy with their service!!! Jessica got me in for my oil change the same afternoon I called. I like the video update they provide now! More
We have now purchased four Mazda’s from Bob Penkhus. The customer service and professionalism of the staff has been outstanding. We would not hesitate to recommend these vehicles and the dealership to anyon customer service and professionalism of the staff has been outstanding. We would not hesitate to recommend these vehicles and the dealership to anyone. More
Excellent Service Department I am extremely pleased with the service at Bob Penkhus Mazda, both from the mechanic side and the service advisor side! Jessica and Jerry are outstan I am extremely pleased with the service at Bob Penkhus Mazda, both from the mechanic side and the service advisor side! Jessica and Jerry are outstanding, efficient advisors who are a pleasure to work with. I really like the mechanic's video of the inspection service which is provided immediately upon completion to the customer via email. Highly recommend this service department! More
oil change Well, came in for an oil change. Bought car in August. Wondering how during oil change, they came up with over $4000 in repairs. I know when one buys Well, came in for an oil change. Bought car in August. Wondering how during oil change, they came up with over $4000 in repairs. I know when one buys a used car, there is no warranty, but shouldn't a vehicle get a thorough inspection prior to placing on the lot to sell? More
Clear bra and window tint Window tint, clear bra and all weather mats on my new mazda looks great. Thanks for another great job Jason! Thanks to Brandi in parts for having thev Window tint, clear bra and all weather mats on my new mazda looks great. Thanks for another great job Jason! Thanks to Brandi in parts for having thevall weather mats in stock for my new CX9! More
Complete efficient service! The car was serviced on time. It took a bit longer than expected because of the sheer volume of work. Still, the service was done very well and as qui The car was serviced on time. It took a bit longer than expected because of the sheer volume of work. Still, the service was done very well and as quickly as possible. Jerry kept me informed on the progress of my service throughout! More
Efficient and helpful, but expensive. The employees were very efficient and helpful and the service technicians were fast; however, the prices are very high here. The cost of the additiona The employees were very efficient and helpful and the service technicians were fast; however, the prices are very high here. The cost of the additional service recommendations was really exorbitant. More
CarPlay Upgrade Took advantage of a service special deal on upgrade of 2017 CX-5 to CarPlay compatible. Jerry was professional, efficient, and friendly. Mentioned tha Took advantage of a service special deal on upgrade of 2017 CX-5 to CarPlay compatible. Jerry was professional, efficient, and friendly. Mentioned that dealer we recently purchased car from had promised to replace key fob battery. Jerry offered to include that in the service. It’s a small detail but the kind of gesture that earns my recommendation and loyalty. More
Great service Service dept provided recorded video of service inspection and possible trouble areas to be aware of. That type of transparency is a nice touch. Jerry Service dept provided recorded video of service inspection and possible trouble areas to be aware of. That type of transparency is a nice touch. Jerry was a pleasure to work with. All dealers should arrive to provide this level of service. More
Don't Trust Came in for the pre-paid oil change. Received and inspection report that included replacing all 4 tire for a sum of +$700 due to a nail. Fortunately, Came in for the pre-paid oil change. Received and inspection report that included replacing all 4 tire for a sum of +$700 due to a nail. Fortunately, immediately following the oil change, I had a tire rotation scheduled at another business. They thoroughly inspected the tire and said all was good. Bottom line, don't trust the inspection report unless you have money to throw away. More