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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

January 11, 2020

I have used the Powers Bob Penkhus Mazda for several years now, and I am always happy with their service!!! Jessica got me in for my oil change the same afternoon I called. I like the video update th More

by GCRAWF2006
Recommend Dealer
Yes
Employees Worked With
Jessica Tovar - 5 stars!!
Jan 13, 2020 -

Bob Penkhus Mazda at Powers responded

We are happy to hear you had a great experience with Jessica. We appreciate your review and hope to see you again soon. Have a wonderful day!

January 10, 2020

We have now purchased four Mazda’s from Bob Penkhus. The customer service and professionalism of the staff has been outstanding. We would not hesitate to recommend these vehicles and the dealership to anyon More

by JOHN
Recommend Dealer
Yes
Employees Worked With
Matt Canales, Reece Conway, Dustin Boothe, Steve Valle-Terstege, Robert Kania
Jan 13, 2020 -

Bob Penkhus Mazda at Powers responded

John, we are so glad to see you have had such great experiences with our team! We appreciate your continued patronage and look forward to your next visit. Have a wonderful day!

January 08, 2020

Excellent Service Department I am extremely pleased with the service at Bob Penkhus Mazda, both from the mechanic side and the service advisor side! Jessica and Jerry are outstan More

by ASHBYELMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Tovar - 5 Stars; Jeremy (mechanic) - 5 Stars, Jerry Lane
Jan 09, 2020 -

Bob Penkhus Mazda at Powers responded

We are very happy to have provided you with such a positive experience! Thank you for the kind words you had to share about Jessica and Jerry. We appreciate your patronage and look forward to your next visit. Have a wonderful day!

January 03, 2020

oil change Well, came in for an oil change. Bought car in August. Wondering how during oil change, they came up with over $4000 in repairs. I know when one buys More

by JOANNQUINTANA2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kania
Jan 06, 2020 -

Bob Penkhus Mazda at Powers responded

We appreciate you taking the time to let us know about your recent experience. It's our goal to provide all the information on repairs that need to be completed on each vehicle. We would like the opportunity to further discuss this with you. Please email us at social@bobpenkhus360.com, Thank you Bob Penkhus Mazda

January 01, 2020

Clear bra and window tint Window tint, clear bra and all weather mats on my new mazda looks great. Thanks for another great job Jason! Thanks to Brandi in parts for having thev More

by JESSICATOVAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Brandi Collins
Jan 02, 2020 -

Bob Penkhus Mazda at Powers responded

We're happy to hear you had such a positive experience with Jason and Brandi! Have a great day!

January 01, 2020

Complete efficient service! The car was serviced on time. It took a bit longer than expected because of the sheer volume of work. Still, the service was done very well and as qui More

by NBILLIARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Garside, Jerry Lane
Jan 02, 2020 -

Bob Penkhus Mazda at Powers responded

We are very happy to have provided you with such a great experience! Thank you for the kind words you had to share about Jerry. Have a great day.

December 27, 2019

Efficient and helpful, but expensive. The employees were very efficient and helpful and the service technicians were fast; however, the prices are very high here. The cost of the additiona More

by DICKH_9848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Tovar
Dec 30, 2019 -

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to leave us a review. We appreciate the kind words you had to share about our employee and service technicians. We also appreciate your honest feedback regarding the costs and will be using it to further improve our services. Have a great day!

December 26, 2019

CarPlay Upgrade Took advantage of a service special deal on upgrade of 2017 CX-5 to CarPlay compatible. Jerry was professional, efficient, and friendly. Mentioned tha More

by SNMYERSCOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lane
Dec 26, 2019 -

Bob Penkhus Mazda at Powers responded

We're glad you had such a wonderful experience with us! We appreciate the kind words you had to share about Jerry. We hope you have a wonderful day!

December 25, 2019

Great service Service dept provided recorded video of service inspection and possible trouble areas to be aware of. That type of transparency is a nice touch. Jerry More

by KIMO.BOECHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lane
Dec 26, 2019 -

Bob Penkhus Mazda at Powers responded

We're happy to hear you had such a great experience with our team! The kind words you had to share about Jerry are greatly appreciated. Have a wonderful day!

December 25, 2019

Don't Trust Came in for the pre-paid oil change. Received and inspection report that included replacing all 4 tire for a sum of +$700 due to a nail. Fortunately, More

by SREZ0
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Kania
Dec 26, 2019 -

Bob Penkhus Mazda at Powers responded

We appreciate you taking the time to let us know about your recent experience. We strive to provide a great experience for all our customers and are sorry to see you didn't receive that. Thank you for the honest feedback and we are happy to hear you were able to get a second opinion on your tires. We'd like to opportunity to further discuss this with you, please email us at jcrawford@bobpenkhus360.com. Thank you Bob Penkhus Mazda

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