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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

February 14, 2020

I have lifetime oil and this is the only reason I bring my car here. I always have $1500 worth of add-ons. When I take my vehicle to another shop, prices are much better and "urgent" repairs from Bob Penkh More

by JPF
Recommend Dealer
Yes
Employees Worked With
Jessica and Linda
Feb 17, 2020 -

Bob Penkhus Mazda at Powers responded

We appreciate you taking the time to let us know about your recent experience. We appreciate your honest feedback and will use it to further improve our services. Thank you - Bob Penkhus Mazda

Feb 20, 2020 -

JPF responded

Update: Linda called to address my concerns after I did have some work completed at another shop. I have upgraded my rating based on our conversation that the poor customer service would be addressed. She also explained that the price variance could be due to whether or not the other shop is using Mazda parts or not.

Feb 20, 2020 -

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to update your review. We are happy that Linda was able to speak with you about your experience and address concerns. We look forward to your future visits. If you’d like to provide any additional feedback, please email us at social@bobpenkhus360.com. Thank you – Bob Penkhus Mazda

February 12, 2020

great just cost to much my truck have been in to the shop 3 time seen I got it last year and I hope that I only have to go back for oil changes from now More

by MACATCK01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lane
Feb 13, 2020 -

Bob Penkhus Mazda at Powers responded

We are very happy to have provided you with a positive experience! We look forward to your next visit and hope you have a wonderful day!

February 12, 2020

very good service was thorough and competent, really liked the video of technician at work.I was well taken care of, especially by Jessica in service dept and S More

by JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strawn, sales and Jessica, service
Feb 13, 2020 -

Bob Penkhus Mazda at Powers responded

John, we're happy to hear you had such a great experience with our team! Thank you for the kind words you had to share about Jessica and Strawn. Have a wonderful day!

February 10, 2020

I love this location for my VW Beetle maintenance. They do a thorough video to review car condition and needs and staff is friendly. I have never been up sold on things I do not need and I appreciate that More

by NIKKICANFIELD
Recommend Dealer
Yes
Employees Worked With
Jeff Crawford, Jerry Lane, Robert Kania
Feb 11, 2020 -

Bob Penkhus Mazda at Powers responded

We are so happy to read such a great review about us. We appreciate your continued patronage and look forward to your future visits. Have a great day!

February 05, 2020

Quick oil change and VIN verification! They sent me a video of the inspection of my vehicle. I have never had another dealership do this and I appreciated the video because this helped me to see first ha More

by LEAHM
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 06, 2020 -

Bob Penkhus Mazda at Powers responded

We are so happy we could provide you with such a great experience. Thank you for the great review and we look forward to your future visits. Have a wonderful day!

January 31, 2020

Reasonably priced and respectful. Bob Penkhus Mazda has always treated me fairly. They look for ways to make work more affordable and what they do charge is generally comparable to oth More

by MINDFLENZING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kania, Brandi Collins
Feb 03, 2020 -

Bob Penkhus Mazda at Powers responded

We're happy to hear you had such great experiences with our team! We appreciate your patronage and hope you have a wonderful day!

January 29, 2020

Quick and convient. Thank you for making my fob key and tell Jessica in service thank you for the tip to purchase a key cover. Thank you for making it easy to bill Free More

by KANDACE_WILLBANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Jan 30, 2020 -

Bob Penkhus Mazda at Powers responded

Kandace, we are so happy we provided you with such a great experience. We appreciate the kind words you had to share about Jessica. Have a wonderful day!

January 27, 2020

There was quick and thorough service. Waited a while to check out but Robert was working as quickly as he could. I really like the vehicle overview videos. More

by petra.walter41
Recommend Dealer
Yes
Employees Worked With
Robert Kania
Jan 28, 2020 -

Bob Penkhus Mazda at Powers responded

We're happy to hear you had such a positive experience with our team! Thank you for the kind words you had to share about Robert. Have great day!

January 25, 2020

35000 service My advisor for the day was very polite and professional, I dropped off my car and was called telling me my car ready before the time was up. More

by Marquisqm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My advisor: 1512 Jerry Lane
Jan 27, 2020 -

Bob Penkhus Mazda at Powers responded

We're glad you had such a wonderful experience with us!

January 24, 2020

Tire rotation and oil change in an hour and they sent a video of the inspection. What more could you want? Oh yes, a discount. I got a coupon the next day toward a service which just happened was what I ha More

by LMD014
Recommend Dealer
Yes
Employees Worked With
Jerry Lane
Jan 27, 2020 -

Bob Penkhus Mazda at Powers responded

We are very happy to have provided you with such a great experience! We look forward to your future visits. Have a great day!

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