Back

Bob Moore Volkswagen

Oklahoma City, OK

4.6
1,149 Reviews

5 E Memorial Rd

Oklahoma City, OK

73114

Directions

By Type

Showing 1,149 reviews

May 10, 2021

Isaac was very hospitable and knowledgeable. He made me feel like a member of the Allen Samuel's VW family. The gentlemen in the finance office used their expertise to get me exactly what I wanted which w More

by evermore.13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Valencia
May 11, 2021 -

Bob Moore Volkswagen responded

Congratulations on your new vehicle! We are so glad that Isaac and our sales team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 07, 2021

They were friendly and informative. We received great help and cooperation. They informed us on things we needed to know and treated us kindly. It was the easiest car buying experience I've had so far. More

by a_epperly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Rob Voegeli
May 09, 2021 -

Bob Moore Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Allen Samuels Volkswagen are glad to have you as a customer.

May 05, 2021

I am repeat customer to Allen Samuels and I always have a great experience. I feel that I was matched with a car that fit my needs and the customer service was friendly and informative. More

by pfgioia11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Darren Martin, Rob Voegeli
May 05, 2021 -

Bob Moore Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Allen Samuels Volkswagen.

May 04, 2021

Great experience, they were super helpful and made this buying process super easy and I will make sure to let all of my friends know about the great service they gave me! More

by JMACSTER7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Bruce Marsili, Chris Womack, Darren Martin
May 04, 2021 -

Bob Moore Volkswagen responded

We are very happy to have provided you with such a positive sales experience! We sincerely value your business and look forward to your next visit.

May 04, 2021

Our Salesman did such a great job very down to earth! The experience was one of the best we have ever had everything was straight forward didn’t have any problems through the whole process! Highly recommende More

by lrfrogg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Womack, Rob Voegeli, Scott Farrier
May 04, 2021 -

Bob Moore Volkswagen responded

Thank you so much for taking the time to share your feedback with us. Scott, Chris, and Rob are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 04, 2021

The sales staff and financing department were all very friendly. The buying process was painless. Their service and warranty offerings were beyond what we expected. More

by mlongley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Voegeli, James O'Mahoney
May 04, 2021 -

Bob Moore Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Thank you again for choosing Allen Samuels Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

May 03, 2021

James went above and beyond to personalize my visit; that made the whole car buying experience easy, painless, non pressured; and actually fun! We love our previous VW and are already falling in love with ou More

by larralongley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Voegeli, James O'Mahoney
May 03, 2021 -

Bob Moore Volkswagen responded

Larra, Here at Allen Samuels Volkswagen, customer satisfaction is our #1 priority. James and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 03, 2021

I had an appointment and waited an hour before they even got to my car. I had an issue with a seat belt a year ago. They said they needed to order the part. A year later (next oil change) it was not mentio More

by twoolley16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Desk guy
May 20, 2021 -

Bob Moore Volkswagen responded

Hello, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call.

May 01, 2021

Mr. Evans made me feel right at home. So glad to have visited Allen Samuels for my VW service! I’ll certainly return for my next service and when my family needs a new vehicle! 😀 More

by andrew.johnson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norris Evans, Ryan Blackwell
May 02, 2021 -

Bob Moore Volkswagen responded

Andrew, we appreciate your business and our team looks forward to serving you again soon!

April 30, 2021

My first visit to their new location. I was immediately assisted by Anthony Rounds to check in for a service appointment. As I waited for its completion, Norris Evans checked on me repeatedly and sincerely More

by RBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rounds, Norris Evans
May 02, 2021 -

Bob Moore Volkswagen responded

Thank you for choosing Allen Samuels Volkswagen. Your feedback and rating mean a lot to us. We're glad Anthony and Norris were able to help, and we hope to see you again!

...
26
...