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Bob Moore Volkswagen

Oklahoma City, OK

4.6
1,149 Reviews

5 E Memorial Rd

Oklahoma City, OK

73114

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Showing 1,149 reviews

June 09, 2021

I've only been in for repair and new vehicle service work. Anthony, Ryan Blackwell, and Robert Benge have always been courteous and helpful. Also, someone greets/welcomes you at the door...nice. More

by GRAMSANDME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony at Service desk, Robert Benge, Ryan Blackwell
Jun 10, 2021 -

Bob Moore Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Allen Samuels Volkswagen.

June 07, 2021

Jeremiah was an absolute pleasure to deal with, no pressure at all. My husband and I were in and out so fast with complete purchase of new car. Thank you More

by jranard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Ryan Blackwell, Jeremiah Sharp, Bruce Marsili, Chris Womack
Jun 08, 2021 -

Bob Moore Volkswagen responded

Here at Allen Samuels Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jeremiah and it was a pleasure having you at the dealership. We appreciate your review!

June 07, 2021

Oh my gosh my last review went through in error please use this one Jeremiah was an absolute pleasure to work with we were in and out fast and easy no pressure at all. More

by jranard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Ryan Blackwell, Jeremiah Sharp, Chris Womack
Jun 08, 2021 -

Bob Moore Volkswagen responded

We are very happy to hear that Jeremiah provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new vehicle!

June 07, 2021

Top notch customer service! Did a great job and I will certainly be back. Completed service quickly and the waiting area was comfortable and clean! More

by sara.barnes0405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Jun 08, 2021 -

Bob Moore Volkswagen responded

Thank you, Sara, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 07, 2021

Great service, took a while before I was able to get checked out.. overall enjoyed the process and the timely manner for the oil change More

by Kenroybenford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Jun 08, 2021 -

Bob Moore Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 04, 2021

Just took delivery of my 2018 GTI. !!Everyone is Just took delivery of my 2018 GTI. !! Everyone is friendly & professional. I recommend this dealership to anyone looking for a great place to con More

by Kgray84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Robert Benge, Norris Evans, Ryan Blackwell, Jeremiah Sharp, Ryan Self, Chris Womack, Hollie Ann Dixon, Cindy Pugliese
Jun 04, 2021 -

Bob Moore Volkswagen responded

Thank you so much for choosing Allen Samuels Volkswagen! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 04, 2021

Scheduled the service online and the drop off and pick up were timely and easy. Some issue with the computer delayed the printing of the paperwork but aside from that it was as expected. More

by tearcher
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Jun 05, 2021 -

Bob Moore Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Allen Samuels Volkswagen.

June 04, 2021

My favorite service department! Always helpful, knowledgeable and fast. Always happy to take my car here for whatever it needs. It’s a great service department More

by OKLAHOMA454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Benge, Ryan Blackwell
Jun 05, 2021 -

Bob Moore Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Allen Samuels Volkswagen. Please don't hesitate to reach out if you need anything else.

June 03, 2021

I stopped in to test drive a VW iD.4 Met with Issac, the I stopped in to test drive a VW iD.4 Met with Issac, the electric car specialists He could not have been nicer or more prepared I am now a pro More

by Tom Milam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Isaac Valencia, Jeremiah Sharp, Chris Womack
Jun 03, 2021 -

Bob Moore Volkswagen responded

Tom, It's great to hear that Isaac was able to get you exactly what you needed, congratulations on your new VW iD.4! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Allen Samuels Volkswagen!

June 01, 2021

Every visit is filled with joy and comfort! The service staff is truly exceptional and world class in every way. Thank you for a great experience More

by chwhite2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Benge, Ryan Blackwell, Daniel Smith, Michael Brown
Jun 01, 2021 -

Bob Moore Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Allen Samuels Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

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