Bob Moore Mazda

First time buyer of a Mazda. Usually I buy Toyota, but Mazda's are more zoom zoom fun to drive. Dustin Wiles, of Sales helped us select and test drive 4 different cars/trims. Usually I buy Toyota, but Mazda's are more zoom zoom fun to drive. Dustin Wiles, of Sales helped us select and test drive 4 different cars/trims. He is down-to-earth and did not try to up-sell us into a model we didn't want. Helpful and spent enough time and followup. More

Dustin Wiles was my salesman. I was late to our first meeting but Dustin was extremely professional and patient. I didn’t purchase that day and I wasn’t sure I was going to come b I was late to our first meeting but Dustin was extremely professional and patient. I didn’t purchase that day and I wasn’t sure I was going to come back. Dusty stayed active in helping with the search for a vehicle with the amenities I wanted. I returned a while later with the decision to buy a Mazda after much research. Dusty was there to help every step up the way. Glad to have chosen to do business with him! More

This was my second purchase from Bob Moore Mazda, and they were my first choice to come back to. Michael Sanchez was my salesman, and he was super easy to work with. He answered all my questions and real they were my first choice to come back to. Michael Sanchez was my salesman, and he was super easy to work with. He answered all my questions and really sped up the process. I'm extremely happy with my purchase, and my husband said that he's even changed his mind of where to look when he's in the market for a new car. More

Outstanding Experience with Dale Hampsmire I recently purchased a vehicle with the help of Dale, and I couldn’t be happier with the experience. From the moment I walked in, Dale was knowledgeable, patien purchased a vehicle with the help of Dale, and I couldn’t be happier with the experience. From the moment I walked in, Dale was knowledgeable, patient, and never pushy. He took the time to answer all my questions and guided me through every step of the process with honesty and care. What stood out most was how genuine and respectful he was. I never felt rushed or pressured, and I truly felt like he cared about making sure I was comfortable and confident in my decision. If you’re looking for a trustworthy and friendly salesperson, I highly recommend working with Dale! More

Clean cut dusty did a wonderful job. Finance department was great.! outstanding group of people to work with no high-pressure very professional My dad sold cars for 50 years and I have Finance department was great.! outstanding group of people to work with no high-pressure very professional My dad sold cars for 50 years and I have bought over 70 it was a wonderful experience More

Dale and the Bob Moore team did an excellent job for me. I just bought a 2022 Mazda CX-9 that was certified pre-owned. I paid a very fair price for it compared to what several online sites indicated the car I just bought a 2022 Mazda CX-9 that was certified pre-owned. I paid a very fair price for it compared to what several online sites indicated the car could sell for. The detail team missed a few spots, and Dale took it upon himself to touch up those areas, so it was looking great when I drove it off the lot. This is my third Mazda vehicle in a row (Zoom Zoom!!) and the second that I have purchased from Bob Moore. Highly recommend them and Dale. More

Will was incredibly helpful and not pushy in the slightest. If you’re going to purchase a Mazda, go see Will. slightest. If you’re going to purchase a Mazda, go see Will. More

I worked with Parker Cobb and he did a great job on his end and I would recommend him as a great sales person. I would do business with him again in the future if he wasn't at a Bob Moore autogroup dealers end and I would recommend him as a great sales person. I would do business with him again in the future if he wasn't at a Bob Moore autogroup dealership. The next stage in this review is my opinion and only an opinion and my expereince with Bob Moore Mazda. Your experience "may vary". My problem is with the sales leadership drastically undercutting used car values and not wanting to come down on the price of their vehicles. I was quoted an average trade in by Bob Moore Mazda's online trade in tool VINCUE of roughly $19,030 to $20,538 (I have documented proof of this). Then I was given an actual quote in person of $15,000. When I laughed the offer the gave me $17,500 which is still way to low and the sales manager told Parker that was the "best" they could do. When I asked why the vehicle came in at such a low rate, nobody could give me an answer. I decided to trade in my car regardless and proceed with the purchase. The car I traded in was meticulously maintained by Bob Moore Audi and was in good shape. Additionally, and this is on me thinking a dealership wouldn't sell a CPO that was a wrecked car, I did not ask for a carfax up front. This is my fault. The dealership provided a carfax midway through signing paperwork to indicate the CX-9 I was purchasing had been in a collision with front and rear damage. If you BUY from this dealership, demand a carfax and autocheck up front. I previously purchased from Bob Moore Audi on my SQ5 and had a great experience with that dealership in the Bob Moore Autogroup. This particular experience has left a bad taste. I do not know if I'll go back to a Bob Moore dealership to purchase another vehicle at this point. More

Parker was new to the job but he and his mentor worked very hard to get me the deal I needed to be able to drive off with my new vehicle. They answered all my questions and knew I was on a timeline. The very hard to get me the deal I needed to be able to drive off with my new vehicle. They answered all my questions and knew I was on a timeline. They were able to get me in and out quickly. More