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Bob Mayberry Hyundai
Monroe, NC
1,478 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,478 Reviews of Bob Mayberry Hyundai
July 15, 2010
I had tire pressure issues of which I went into the service department to resolve. My vehicle is new with less than 5000 miles on it. The tire pressures were checked and the light went off. I asked at service department to resolve. My vehicle is new with less than 5000 miles on it. The tire pressures were checked and the light went off. I asked at that time if any of the tires were low or if they had to add air, and I was given a vague, "the pressures were checked" answer. However the gauge light came on again within a week. Before I could get it back to the dealership, something cut my tire. Upon further examination, there was nail in my tire, not related to the cut. The tire manufacturer's manual states that low pressure in a tire will make it more susceptible to cuts, punctures and road damage. If the nail had been noticed in my first visit, the tire would have been repaired and not low in pressure. The service department also had no record of what the pressures were when I came in with the initial complaint, or if they had to add air to any of the tires. Therefore they cannot say with any certainty that the tire did not have a problem the week before. After speaking with the Service Department and my Salesman, I was told that they will not take any responsibility for the tire, stating the cut is independent of any low pressure issues. I had requested that they take some responsibility and share in the cost of the new tire. Again I was refused. If the service department kept more accurate details of what they actually serviced, the tire problem may have been resolved. However, the lack of detail and the resulting "washing their hands" of any wrongdoing is irresponsible. More
by branchop
Employees Worked With
Josh, Justin
Helpful June 13, 2010
I helped a friend purchase a car. I visited 3 Hyundai and 2 Kia dealerships looking for just the right car and price. I felt the Paul Moore was the most helpful, courteous and patient sales person I hav and 2 Kia dealerships looking for just the right car and price. I felt the Paul Moore was the most helpful, courteous and patient sales person I have ever worked with. He did not play games. I told him what I needed and he provided the information up front without pressure and without running back to his manager. He also offered the best price of any of the dealers I worked with. Paul was always prompt in returning my calls, providing written quotes and having paperwork ready. He offered us drinks repeatedly. Bob Mayberry himself visited with me just to chat about life and asked if he could make my visit any more comfortable. When the deal was done I left feeling like I had been well treated and I look forward to going back when I need to purchase my next car. I definitely recommend Paul Moore as a salesperson. More
by coombsdaddy
Employees Worked With
Paul Moore
June 08, 2010
This was a great experience. I contacted sales by phone, Dominic was by far the easiest, most laid back salesperson i have ever spoken to. He answered all of our questions correctly, found the vehicle we we Dominic was by far the easiest, most laid back salesperson i have ever spoken to. He answered all of our questions correctly, found the vehicle we were looking for at a price that surpassed what we expected. If you want to be treated right, want a great deal, and excellent customer service I recommend Bob Mayberry, and Dominic. He even took car of my paperwork, didnt have to meet a finance person or 10 different managers, just him. Best expereience ever!!! PS. I love my Sonata!!! More
by 1stladynita
Employees Worked With
Dominic
May 07, 2010
Paul was not only professional, courteous, and patient. But willing to do everything online/via email with me. The way Paul sells cars- smart, factual, willing to work with customers is EXACTLY The way ev But willing to do everything online/via email with me. The way Paul sells cars- smart, factual, willing to work with customers is EXACTLY The way everyone should do it. I leased a brand new 2011 Sonata from him TODAY 5/7/10 and the first thing I wanted to do when I got home was write this review for him. More
by emc1026
Employees Worked With
Paul Moore
April 18, 2010
Paul is really a good sales person. He made my visit quick, comfortable with hassle free pricing and with his friendly behavior. He has something which other dealers/sales persons didn't have as I visit quick, comfortable with hassle free pricing and with his friendly behavior. He has something which other dealers/sales persons didn't have as I visited many dealerships in and around but couldn’t make decision on my new car. He worked with me and helped my make my decision with a good car and deal. I recommend Paul and Bob Mayberry Hyundai for everyone who is looking for their new car. Hyundai SantaFe is a Great car. More
by spayasam
Employees Worked With
Paul Moore
April 17, 2010
Since I am a senior citizen and bought a number of new cars in my life, I really can't believe that Bob Mayberry Hundai treated me so well. They gave me a loaner even when it was not necessary while I wa cars in my life, I really can't believe that Bob Mayberry Hundai treated me so well. They gave me a loaner even when it was not necessary while I was waiting for the delivery of my new car. I know I will buy another car from them in the future and I will look forward to any repair or maintenance work, knowing it will be to my satisfaction. I tell everybody who mentions getting a new car that he/she should check out the quality of a Hundai and Bob Mayberry as well. What a combination! More
by Linda Wilber
Employees Worked With
Paul Moore
April 15, 2010
As previous owners of a Hyundai, we knew when we walked in what we wanted but we were prepared to have to work hard for a fair deal. We were pleasantly surprised that this was the easiest car shopping exp in what we wanted but we were prepared to have to work hard for a fair deal. We were pleasantly surprised that this was the easiest car shopping experience we have ever had. Paul was so easy to work with and did not push us on anything. He presented such a fair deal when we walked in the door, we hardly had to work at all. Excellent product, Excellent service, Excellent price! Thank you! More
by kjwulr
Employees Worked With
Paul Moore
April 15, 2010
I was looking to purchase a replacement with a smaller ,fuel efficient auto. I was almost settled-in on buying a Chev. Malibu when my daughter reccomended I take a look at the Hyundai. She had recently pu ,fuel efficient auto. I was almost settled-in on buying a Chev. Malibu when my daughter reccomended I take a look at the Hyundai. She had recently purchased one from Bob Mayberry and was most pleased with not only her new Hyundai, buy also her dealing with the dealer. I looked and liked what I found in the Sonata. I went on line asking for internet qoutes from three Dealers. I soon had a call from Paul Moore who ask a few questions about the auto I was seeking. This quickly followed with a quote which was complete with the cash back being offered. The other requests were much slower developing and pushey. After reaching my decision to purchase I visited the dealer and concluded the sale with Paul Moore. I found Mr. Moore to be very personal and knowlegable. I will willing recommend Mr. Moore and Bob Mayberry to my friends More
by mckeownw
Employees Worked With
Paul Moore
