Bob Maxey Lincoln - Service Center

I have dealt with Bob Maxey Lincoln Mercury for the past eight years. Even though I drive a Ford they treat me like I drive a Lincoln. Great service experience everytime. eight years. Even though I drive a Ford they treat me like I drive a Lincoln. Great service experience everytime. More

Easy to make an appointment, serviced car at the appointed time, kept me informed of maintenance needs during appointment, efficient in getting my car back to me. Shuttle to and from home was clean appointed time, kept me informed of maintenance needs during appointment, efficient in getting my car back to me. Shuttle to and from home was clean and pleasant and COVID conscious. More

I have been going to this dealership for 6 years and the sales and service at this dealership is always spot on. Laura Szczerbinski in sales is amazing as Is Joe Sedrowski in service sales and service at this dealership is always spot on. Laura Szczerbinski in sales is amazing as Is Joe Sedrowski in service More

As a first time Maxey customer, I am impressed. When my car was recently in for service, although it took a while, I was provided with a loaner and was comfortable and satisfied. My only issue is that whe car was recently in for service, although it took a while, I was provided with a loaner and was comfortable and satisfied. My only issue is that when my car was delivered upon purchase, there was a 911 assist message on my screen. Because neither the delivery person nor myself knew what it meant, I drove my car that way for several months until there was a recall, at which point this was discovered.. That should not have happened I’m not sure if the sales people need more instruction or maybe this was a fluke. All in all, so far i am very pleased with my purchase and with Maxey. More

Calling for a regular maintenance service appointment is easy and efficient. The check-in was virus safe and work performed ahead of estimated schedule with no surprises. No popcorn now due to COVID-19 . . easy and efficient. The check-in was virus safe and work performed ahead of estimated schedule with no surprises. No popcorn now due to COVID-19 . . . I understand, but that was always an added treat! More

Bob Maxey Lincoln-Mercury is the best car dealership in the state of Michigan. They have historically delivered excellent service! I wouldn't shop anywhere else. the state of Michigan. They have historically delivered excellent service! I wouldn't shop anywhere else. More

Service was fast and professional at Bob Maxey Lincoln Mercury. Parts arrived quickly and vehicle was finished and back on road in just a few days. Will return for future service Mercury. Parts arrived quickly and vehicle was finished and back on road in just a few days. Will return for future service More

Great clean service department and prompt attention. Service on time and completed in timely manner. Always friendly and answer any questions or issues I have. Service on time and completed in timely manner. Always friendly and answer any questions or issues I have. More

I was well informed what was happening with my vehicle and it was finished when I was told it would be.the people were professional and it was finished when I was told it would be.the people were professional More

I made an 10:00 a.m appointment for an oil change and was there until 1:45 p.m. Horrible Customer Service! What was the point of me making an appointment if I was going to be late for work any way and why do there until 1:45 p.m. Horrible Customer Service! What was the point of me making an appointment if I was going to be late for work any way and why does an oil change take so long?? More