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Bob Maxey Lincoln - Service Center
Detroit, MI
157 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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157 Reviews of Bob Maxey Lincoln - Service Center
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May 12, 2021
My vehicle was completed when promised and I was kept informed while it being serviced. Joe always exceeds my expectations; cost was less than quoted. informed while it being serviced. Joe always exceeds my expectations; cost was less than quoted. More
by Rmdobek
Employees Worked With
Joe
May 04, 2021
Repairs were completed in a timely manner! Staff is extremely helpful and very personable! Would definitely return for service again! I live approximately 3 hours from the dealership but because of th extremely helpful and very personable! Would definitely return for service again! I live approximately 3 hours from the dealership but because of their work I won’t go anywhere else! More
by cmslay53
Employees Worked With
Joe Sedrowski
April 25, 2021
Service is fine, as usual. HOWEVER, the cashier did not have the car key, which is supposed to be released when payment for services is made. After some confusion, the key was located: in the UNLOCKED car have the car key, which is supposed to be released when payment for services is made. After some confusion, the key was located: in the UNLOCKED car that had been left unprotected on a busy street (Mack Avenue in Detroit)! That's careless, and a good way to let a car get stolen. And a good way to invite a lawsuit. More
by Johnharwood019
Employees Worked With
April 20, 2021
This Dealership is excellent in all areas, collision, service and sales. I wouldn’t go anywhere else. When I had to buy a car recently, I chose them from all my past great experiences with their excell service and sales. I wouldn’t go anywhere else. When I had to buy a car recently, I chose them from all my past great experiences with their excellent customer service. More
by greuter
March 22, 2021
I am driving a 19 year old vehicle bought and serviced by the Bob Maxey dealership. I have always received excellent service and have been treated with the upmost respect the Bob Maxey dealership. I have always received excellent service and have been treated with the upmost respect More
by Maple87
Employees Worked With
January 20, 2021
Everyone was very professional and kind. Procedures in place to make everyone safe Work was done quickly. The car wash was great to have done. Thank you place to make everyone safe Work was done quickly. The car wash was great to have done. Thank you More
by gravydave
Employees Worked With
Phil Zang
January 15, 2021
Worst experience in having a car serviced in 50 years. Unresponsive for day and half on status of repair. Only after I called a second time and told them I was picking the car up because they had not call Unresponsive for day and half on status of repair. Only after I called a second time and told them I was picking the car up because they had not called me, did they call back 20 minutes later to say they had looked at the tires and were going to charge me $129 for the review. Then the Service Manager berated me when I told the service person I was pissed off about their poor service. More
by Sorry i bought a Lincoln
Employees Worked With
William Melucci and Phil
December 25, 2020
I have dealt with Bob Maxey Lincoln Mercury for the past eight years. Even though I drive a Ford they treat me like I drive a Lincoln. Great service experience everytime. eight years. Even though I drive a Ford they treat me like I drive a Lincoln. Great service experience everytime. More
by leejimdoc
Employees Worked With
Joseph Sedowski
November 21, 2020
Easy to make an appointment, serviced car at the appointed time, kept me informed of maintenance needs during appointment, efficient in getting my car back to me. Shuttle to and from home was clean appointed time, kept me informed of maintenance needs during appointment, efficient in getting my car back to me. Shuttle to and from home was clean and pleasant and COVID conscious. More
by Gary Corbin
Employees Worked With
Joe
November 19, 2020
I have been going to this dealership for 6 years and the sales and service at this dealership is always spot on. Laura Szczerbinski in sales is amazing as Is Joe Sedrowski in service sales and service at this dealership is always spot on. Laura Szczerbinski in sales is amazing as Is Joe Sedrowski in service More
by e_iannuzzi
Employees Worked With
Joe in service and Laura in sales
