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Bob Maxey Lincoln - Service Center

Detroit, MI

4.6
160 Reviews

160 Reviews of Bob Maxey Lincoln - Service Center

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August 28, 2021

I was able to get in the same day for my oil change. Loved the quick service. More

by rschneider51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2021

The service department was very good, nice and helpful. We recommend this place to everyone. The car wash when vehicle was picked up was a nice touch. More

by gravydave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
August 08, 2021

Brought car in at 7:30am. Did not know how much time Brought car in at 7:30am. Did not know how much time service would take so shuttle service was provided. More

by jaemisegger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

The reception by the service manager was consumer friendly. The wait time was expedient. Condiments provided were refreshing. Sales and lease questions I had were answered by my sales representat More

by gipperbull
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Saxton
July 10, 2021

Everyone is helpful whatever my needs are from servicing the vehicle, getting a ride home, to helping with the LincolnWay App. Vehicle was serviced timely. More

by Regina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2021

The people at Bob Maxey Lincoln could not be better! I have used their dealership for years and am always happy I did. They go out of their way to provide loaner cars when cars are in service, which is ap More

by CLJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in Service
June 30, 2021

Service was performed and gave me a heads up on other issues that should be addressed soon. I do come to this dealership for my service needs. More

by Bogey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

Service was performed per order. No flaws were found and repairs were performed in a timely manner. More

by krgalso3
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2021

They did a great job taking care of some collision damage. The car was done on time and they did a great job. They usually give a complimentary car was but this time they vacuumed and gave the inter More

by Mark
Recommend Dealer
Yes
Employees Worked With
Didn't catch the names
June 03, 2021

Courteous, professional, quality work when it comes to repairing cars & the building is clean. They kept me updated on what was happening with the car by texting me. More

by rbcol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Meluucci
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