Bob Maxey Lincoln - Service Center

The reception by the service manager was consumer friendly. The wait time was expedient. Condiments provided were refreshing. Sales and lease questions I had were answered by my sales representat friendly. The wait time was expedient. Condiments provided were refreshing. Sales and lease questions I had were answered by my sales representative Tracy Saxton. My sales rep was knowledgeable and pleasant in reply to all questions. More

Everyone is helpful whatever my needs are from servicing the vehicle, getting a ride home, to helping with the LincolnWay App. Vehicle was serviced timely. the vehicle, getting a ride home, to helping with the LincolnWay App. Vehicle was serviced timely. More

The people at Bob Maxey Lincoln could not be better! I have used their dealership for years and am always happy I did. They go out of their way to provide loaner cars when cars are in service, which is ap have used their dealership for years and am always happy I did. They go out of their way to provide loaner cars when cars are in service, which is appreciated. When you pick up your car from service, cars are clean on the interior and have been given a complimentary car wash. More

Service was performed and gave me a heads up on other issues that should be addressed soon. I do come to this dealership for my service needs. issues that should be addressed soon. I do come to this dealership for my service needs. More

Service was performed per order. No flaws were found and repairs were performed in a timely manner. repairs were performed in a timely manner. More

They did a great job taking care of some collision damage. The car was done on time and they did a great job. They usually give a complimentary car was but this time they vacuumed and gave the inter damage. The car was done on time and they did a great job. They usually give a complimentary car was but this time they vacuumed and gave the interior a much overdue and much welcome cleaning---over and above expectations. Thanks. More

Courteous, professional, quality work when it comes to repairing cars & the building is clean. They kept me updated on what was happening with the car by texting me. repairing cars & the building is clean. They kept me updated on what was happening with the car by texting me. More

Drove my vehicle in for repair, driven home in a timely manner and was picked up in a timely manner after repair was completed. Thank you very much. manner and was picked up in a timely manner after repair was completed. Thank you very much. More

I usually, receive very good service , but this last time they were off mark. I don’t own a Lincoln, but I come here for the service. Usually I get the super oil change, everything is checked. When I arriv they were off mark. I don’t own a Lincoln, but I come here for the service. Usually I get the super oil change, everything is checked. When I arrived I told the service guy that something is not right with my brakes, I assumed that he put that on the service paper, check the brakes more than usual. Well that didn’t happen, I asked again about my brakes before leaving, he looked on the sheet and said everything was fine. Well they weren’t fine, I went to KIA dealership, had to get front and back brakes plu plus rotor work. Guess I have to double check the service. But this is not going to stop me from patronizing this business. More

Love the Service Managers at this location—they seem to genuinely care. Service technician’s work appears to be on point as I have never had to return after service performed. genuinely care. Service technician’s work appears to be on point as I have never had to return after service performed. More