Bob Maxey Lincoln - Service Center

It is a pleasue to give a great rating when such fine service is providid. The service mgr was friendly,& polite, he took the time to explaine what, why and how the service was to be done. service is providid. The service mgr was friendly,& polite, he took the time to explaine what, why and how the service was to be done. More

Came in for check up- said I needed a fuel pump ($1000) Said they replaced it. Drove 600 miles from MI to NYC. (I live in NY but had car checked out in MI while visiting family) Car wouldn't start next tim Said they replaced it. Drove 600 miles from MI to NYC. (I live in NY but had car checked out in MI while visiting family) Car wouldn't start next time I used it. Had it towed to my local mechanic who said they did NOT replace fuel pump. It was dirty and looked like parts were used. Tried to get 2nd repair reimbursed ($850) Bob Maxey would not honor their work- had to pay 2x for repair. They daid "well, sometimes we don't replace ALL of the fuel pump/parts, etc. Clearly they did not. WOW. They do not stand by their work. Whtever they can get away with I guess. Maybe b/c I'm a woman they thought they could screw me over? No idea but SHAME ON THEM. More

I have never been treated so well as I was at this dealership. The entire staff is very friendly. The quality of work was outstanding. The work was done correctly and in an extremely timely manner. dealership. The entire staff is very friendly. The quality of work was outstanding. The work was done correctly and in an extremely timely manner. I would NOT go anywhere else. More

While at the dealer for collision repair, car was driven 500 miles, items missing from car, car damaged, gas used, license plate removed, badly bent when put back on after it was returned to dealer. My mil 500 miles, items missing from car, car damaged, gas used, license plate removed, badly bent when put back on after it was returned to dealer. My mileage records agreed with theirs, yet they refused to accept their own or my records, denied everything, were extremely rude. More

had my car two full days after promise same day phil very rude said good idea for me to take car else where steve mechanic ranted about time spent on car also swearing rude said good idea for me to take car else where steve mechanic ranted about time spent on car also swearing More

I took my car in for service and they created many new problems for my car. It was in for the 150,000 service, no lights were on and I was not having any problems with my car. After having it serviced a problems for my car. It was in for the 150,000 service, no lights were on and I was not having any problems with my car. After having it serviced at this dealership, they cracked the engine mount and racked up over $2000 worth of fraud in repairs. I took it for service to make sure my car would stay as reliable as it had been and now I am afraid to drive it on the highway. DO NOT let this dealer service your car, you will have nothing but problems afterwards. More