Bob Maxey Lincoln - Service Center

Rob Chesney made this the best experience I have ever encountered at a dealership. Rob Chesney explained in detail what was the problem with my car, ordered my parts, and then fixed my car to perfection. encountered at a dealership. Rob Chesney explained in detail what was the problem with my car, ordered my parts, and then fixed my car to perfection. I will definitely recommend this dealership to friends and family. He was professional and answers all of my questions. More

Rob Chesney was great. He wrote up the service request, made sure that my Ford Pass dollars were in my account with no charge for the service. He is a professional communicator. The service was done per made sure that my Ford Pass dollars were in my account with no charge for the service. He is a professional communicator. The service was done perfect. Mark was helpful and prompt with the transport. Thank you for wonderful employees. More

The best dealership service department I have ever worked with. They follow through on everything that is supposed to be done. Love the fact that they pick up and leave a loaner with. They follow through on everything that is supposed to be done. Love the fact that they pick up and leave a loaner More

Excellent Customer Service Rob Chesney is a fantastic employee. Sadly, every time I bring my car into the dealership it is for a repair or because it is making a weird sound. Ho Rob Chesney is a fantastic employee. Sadly, every time I bring my car into the dealership it is for a repair or because it is making a weird sound. However, I'm always glad to see Rob! He is friendly, helpful, and direct. He and his team always takes care of my vehicle and me. I get shuttled to wherever I need to be for the day or loaned a car when needed. Also, every time my vehicle leaves the dealership, I get a complimentary carwash! I highly recommend Bob Maxey and Rob Chesney. More

Very Good. There 2 things that I had to ask of the service attendant that assisted me. 1. I had to that my car be wash, where as I thought that was an automatic There 2 things that I had to ask of the service attendant that assisted me. 1. I had to that my car be wash, where as I thought that was an automatic service. 2. I was told that my tires were not rotated. The person that told me was the person who work on my car. More

Generally Outstanding Experiences Maxey Lincoln is a very well-run dealership. It is my primary service location and invariably the process is smoothly organized, quick, and efficient Maxey Lincoln is a very well-run dealership. It is my primary service location and invariably the process is smoothly organized, quick, and efficient. The staff is very knowledgeable and courteous. The one single issue I've had over the years - a misunderstanding on a warranty policy matter - was cleaned up by them very well. I strongly recommend this dealership. More

Oil change My experience with Bob Max was good at time of service. Sitting room was comfortable & accommodating with snack, drinks & television service. The ser My experience with Bob Max was good at time of service. Sitting room was comfortable & accommodating with snack, drinks & television service. The service’s person provided an estimated time for completion & offered to give me a ride if I didn’t have time to wait. I saw the pleasant attitude & concern with myself & other customers as well. Thank you Bob Max More

Excellent service & professional sales personnel Tracey Sexton always had our best interest in mind. The service people even though they have changed are very professional and always addressed our c Tracey Sexton always had our best interest in mind. The service people even though they have changed are very professional and always addressed our concerns. More

Excellent Sales and Service Rob Chesney and Joe Sedrowski always are great when it comes to service help and Alvin Taylor has been my sale person for 30 years. Could not think of Rob Chesney and Joe Sedrowski always are great when it comes to service help and Alvin Taylor has been my sale person for 30 years. Could not think of going any place else. More

Excellent service!! Always great service! Joe Sedrowski and Rob Chesney are both very pleasant to work with. They are honest, fast and efficient. Thank You for the great Always great service! Joe Sedrowski and Rob Chesney are both very pleasant to work with. They are honest, fast and efficient. Thank You for the great service!! More