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Bob Maxey Lincoln - Service Center
Detroit, MI
156 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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156 Reviews of Bob Maxey Lincoln - Service Center
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November 21, 2024
Thursday - November 21st - I am a retired CEO and fully recognize and appreciate five star customer service. Maxey has got it right. Our third purchase from Maxey for numerous reasons. Best/Penny and Jeff recognize and appreciate five star customer service. Maxey has got it right. Our third purchase from Maxey for numerous reasons. Best/Penny and Jeff More
by jdb
Employees Worked With
Other Employees :
All service greeters and technicians are five star
October 03, 2024
I love this dealership. I have been buying and servicing my cars from them for over 20 years. Mark Shampine is my sales rep and Will is the one I call when I need servic I have been buying and servicing my cars from them for over 20 years. Mark Shampine is my sales rep and Will is the one I call when I need service. More
by vcsm
September 24, 2024
They treat me very professionally and promptly. Their service manager goes out of his way to make sure that everything is taken care of right and on the first visit. It is a pleasure doing business Their service manager goes out of his way to make sure that everything is taken care of right and on the first visit. It is a pleasure doing business there. More
by jboschan
Employees Worked With
July 19, 2024
Will is excellent! He makes sure you know everything they’re doing to your car, and explains it clearly. It’s obvious he loves his job and his customers. He makes sure you know everything they’re doing to your car, and explains it clearly. It’s obvious he loves his job and his customers. More
by Kathleen Fletcher
Employees Worked With
Will
July 19, 2024
Service experience was great. Service from salesperson is awful. No follow up at all. Call him several times never at his desk. Never called to see if I had any problems or questi Service from salesperson is awful. No follow up at all. Call him several times never at his desk. Never called to see if I had any problems or questions regarding the vehicle. Even after I mention to him several times that I left Star Lincoln because I never heard from my salesman after I purchased the car. I guess I’m not spending enough money with you guys. I don’t know what the problem is. More
by 68Unhappy
Employees Worked With
May 10, 2024
Very nice dealership . Clean, professional , friendly and informative . Will be returning soon , a few concerns. Clean, professional , friendly and informative . Will be returning soon , a few concerns. More
by Fonzie2019
January 25, 2024
The service was outstanding. They took care of all my needs trade in to pick in one day They took care of all my needs trade in to pick in one day More
by Parkersloane
Employees Worked With
December 08, 2023
Out standing service. Clean ad bright waiting room. I would have liked to stayed and enjoyed it more, but my car was done so fast. It was time to go. Clean ad bright waiting room. I would have liked to stayed and enjoyed it more, but my car was done so fast. It was time to go. More
by Spiracing
Employees Worked With
December 05, 2023
Staff is polite, they listen to what you have to say and they finished working on my car in a timely matter. they finished working on my car in a timely matter. More
by 19967hw
Employees Worked With
October 28, 2023
The service department team were courteous and knowledgeable. The wait time was what was expected. The lounge was inviting and relaxing. Updates were given when necessary. It didn’t take the two h knowledgeable. The wait time was what was expected. The lounge was inviting and relaxing. Updates were given when necessary. It didn’t take the two hours that was expected. More
by Shirleymarie1931
Employees Worked With
