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Bob Maxey Lincoln
Detroit, MI
306 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 306 reviews
October 28, 2023
The service department team were courteous and knowledgeable. The wait time was what was expected. The lounge was inviting and relaxing. Updates were given when necessary. It didn’t take the two h knowledgeable. The wait time was what was expected. The lounge was inviting and relaxing. Updates were given when necessary. It didn’t take the two hours that was expected. More
by Shirleymarie1931
Employees Worked With
September 02, 2023
Friendly people! But they sold me a brand new 2023 car that malfunctioned on me two days after purchase. I had to tow the car back to the dealership. Then I had to as But they sold me a brand new 2023 car that malfunctioned on me two days after purchase. I had to tow the car back to the dealership. Then I had to ask for a loaner. Then they pester me for better reviews because they were nice and say it was the manufacturer issue, but don't they represent Ford, the manufacturer.? The service department is very busy over as I witnessed while trying to get service for a different issue with the same car. More
by Tradina
Employees Worked With
August 28, 2023
They will always make sure your problem is solved. Bob Maxey always treat you with kindness, i needed a new tire because old tire couldnt be repaired. Bob Maxey always treat you with kindness, i needed a new tire because old tire couldnt be repaired. More
by blittles1009
Employees Worked With
August 25, 2023
They are very easy to work with. Show up the day of your appointment and they will give you a ride home. They seem to always get the work done in the time they quoted Show up the day of your appointment and they will give you a ride home. They seem to always get the work done in the time they quoted More
by DrPat
Employees Worked With
July 17, 2023
I was taken care of in a very professional manner and my service was great from the amount of time toke as well as completing the service. service was great from the amount of time toke as well as completing the service. More
by ronaldgloosvelt
Employees Worked With
June 30, 2023
Service advisor Roderick took care of my problem (no key detected; car wouldn't start the night before a AAA tow-truck call) and quickly diagnosed a dead battery in my key fob. And he also charged up the ca detected; car wouldn't start the night before a AAA tow-truck call) and quickly diagnosed a dead battery in my key fob. And he also charged up the car's battery to be doubly sure everything was OK. And it was. Roderick & Maxey are the best! More
by robmusial
Employees Worked With
Roderick Thomas
June 26, 2023
Great customer service always treat us like number #1. Would recommend to anyone looking for a vehicle Would recommend to anyone looking for a vehicle More
by Slhartless
