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Bob Maxey Lincoln
Detroit, MI
307 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 307 reviews
August 06, 2019
Great service I have been taking my car to Maxey for several years for all my automotive needs. The Specialists are warm and friendly and confident that they can h I have been taking my car to Maxey for several years for all my automotive needs. The Specialists are warm and friendly and confident that they can handle the job. I have not been disappointed yet. A plus is they are in the neighborhood. My car is ready around the expected time frame More
by Judy26
Employees Worked With
Rob
July 28, 2019
wonderful dealership It was a pleasure dealing with Bob Maxey Lincoln . The staff was so helpful Will definitely be going back in the future. Thank you Tracey It was a pleasure dealing with Bob Maxey Lincoln . The staff was so helpful Will definitely be going back in the future. Thank you Tracey More
by gabrielle
Employees Worked With
Tracey Saxton/Robert Maxey
July 28, 2019
Excellent Service! Unequivocally excellent service and customer care! I would more likely recommend this Dealership. My vehicle is a 2012 Lincoln MKZ, AWD, which has be Unequivocally excellent service and customer care! I would more likely recommend this Dealership. My vehicle is a 2012 Lincoln MKZ, AWD, which has been a pleasure to drive More
by bdmoore9
Employees Worked With
Robert C., Service Adviser
July 28, 2019
Great customer service My two sales people Stan and Tracey were great as usual. They are always helpful, knowledgeable and very personable. My entire family purchases cars a My two sales people Stan and Tracey were great as usual. They are always helpful, knowledgeable and very personable. My entire family purchases cars at Bob Maxey. More
by Family of lincolns
Employees Worked With
Stan and Tracey
July 26, 2019
Excellent Customer Service Best customer service I’ve ever received from a dealership. The purchase was fantastic- they heard what I wanted and got it. My maintenance appointme Best customer service I’ve ever received from a dealership. The purchase was fantastic- they heard what I wanted and got it. My maintenance appointments are awesome. Drop off and pick up service is the best. I’m a Lincoln girl for life - thanks to Bob Maxey! More
by Michelle
Employees Worked With
Sales lady
July 24, 2019
Bob Maxey Service I have always been satisfied with service I receive each time I to obtain an oil change or other types of repairs. Their customer service is wonderful I have always been satisfied with service I receive each time I to obtain an oil change or other types of repairs. Their customer service is wonderful. I appreciate all of the service men and women that work to keep my car on the road. More
by lincolnyes
Employees Worked With
I'm sorry but I cannot recall any of their names. However, I appreciate all of them.
July 21, 2019
great Rob got me in and out with loner , My car was ready for pick up same day. the charge for my 30,000 mile service was fair Rob got me in and out with loner , My car was ready for pick up same day. the charge for my 30,000 mile service was fair More
by goolsbyh
Employees Worked With
Rob Chesney
July 18, 2019
Great service!! Body shop / service team did a great job!! They gave me options and accommodated our needs for timing, making sure we had access to our or a vehicle Body shop / service team did a great job!! They gave me options and accommodated our needs for timing, making sure we had access to our or a vehicle while they provided the services we needed. More
by TEH70
Employees Worked With
Rob Maxey, Bob
July 12, 2019
Best Dealership This is our 5th vehicle from Bob Maxey and I feel they just keep getting better! From the salesgirl, Tracey, to all the guys in service, you just can’ This is our 5th vehicle from Bob Maxey and I feel they just keep getting better! From the salesgirl, Tracey, to all the guys in service, you just can’t beat the quality of their service! More
by Debi Rugg
Employees Worked With
Tracey and I forgot the service guys name, but please look it up, because he was excellent!
July 11, 2019
2019 Lincoln Nautilus I would definitely recommend Tracey Saxton, Bob Maxey Lincoln, she's awesome. Ms. Saxton went over and beyond the call of duty to assist me in closing I would definitely recommend Tracey Saxton, Bob Maxey Lincoln, she's awesome. Ms. Saxton went over and beyond the call of duty to assist me in closing the deal. I had a great experience with Tracey and I cannot say enough good things about her, her supervisor and the customer support team at Bob Maxey Lincoln. Oh, and yes, I love my new 2019 Lincoln Nautilus. More
by kim1680
Employees Worked With
Tracey Saxton
