
Bob Maxey Lincoln
Detroit, MI
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Rob Chesney was great. He wrote up the service request, made sure that my Ford Pass dollars were in my account with no charge for the service. He is a professional communicator. The service was done per made sure that my Ford Pass dollars were in my account with no charge for the service. He is a professional communicator. The service was done perfect. Mark was helpful and prompt with the transport. Thank you for wonderful employees. More
Salesperson was very knowledgeable. Very friendly staff. Answered my questions and worked with me until I found the right fit. Told me options about leasing that I never got from the oth Very friendly staff. Answered my questions and worked with me until I found the right fit. Told me options about leasing that I never got from the other dealer I used. More
The experience of purchasing my first Lincoln was a wonderful one with the assistance of Mark O’Bryant. He paid close attention to every detail. wonderful one with the assistance of Mark O’Bryant. He paid close attention to every detail. More
The best dealership service department I have ever worked with. They follow through on everything that is supposed to be done. Love the fact that they pick up and leave a loaner with. They follow through on everything that is supposed to be done. Love the fact that they pick up and leave a loaner More
Excellent Customer Service Rob Chesney is a fantastic employee. Sadly, every time I bring my car into the dealership it is for a repair or because it is making a weird sound. Ho Rob Chesney is a fantastic employee. Sadly, every time I bring my car into the dealership it is for a repair or because it is making a weird sound. However, I'm always glad to see Rob! He is friendly, helpful, and direct. He and his team always takes care of my vehicle and me. I get shuttled to wherever I need to be for the day or loaned a car when needed. Also, every time my vehicle leaves the dealership, I get a complimentary carwash! I highly recommend Bob Maxey and Rob Chesney. More
Professional service Great service and professional sales staff. Mr. Taylor was exceptionally knowledgeable and helpful in helping me understand financing and the differe Great service and professional sales staff. Mr. Taylor was exceptionally knowledgeable and helpful in helping me understand financing and the difference in body styles - select -vs- reserve -vs-black label More
Very Good. There 2 things that I had to ask of the service attendant that assisted me. 1. I had to that my car be wash, where as I thought that was an automatic There 2 things that I had to ask of the service attendant that assisted me. 1. I had to that my car be wash, where as I thought that was an automatic service. 2. I was told that my tires were not rotated. The person that told me was the person who work on my car. More
My salesman was the best. Alvin is a great salesman who goes above and beyond to help. Even when I take my car in for a regular oil change, he's concerned about how I'm treated Alvin is a great salesman who goes above and beyond to help. Even when I take my car in for a regular oil change, he's concerned about how I'm treated. This is why I keep coming back. More
Generally Outstanding Experiences Maxey Lincoln is a very well-run dealership. It is my primary service location and invariably the process is smoothly organized, quick, and efficient Maxey Lincoln is a very well-run dealership. It is my primary service location and invariably the process is smoothly organized, quick, and efficient. The staff is very knowledgeable and courteous. The one single issue I've had over the years - a misunderstanding on a warranty policy matter - was cleaned up by them very well. I strongly recommend this dealership. More
Oil change My experience with Bob Max was good at time of service. Sitting room was comfortable & accommodating with snack, drinks & television service. The ser My experience with Bob Max was good at time of service. Sitting room was comfortable & accommodating with snack, drinks & television service. The service’s person provided an estimated time for completion & offered to give me a ride if I didn’t have time to wait. I saw the pleasant attitude & concern with myself & other customers as well. Thank you Bob Max More