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Bob Maxey Lincoln

Detroit, MI

4.7
307 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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16901 Mack Ave.

Detroit, MI

48224

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Showing 307 reviews

January 03, 2020

The customer service was simply excellent from start to finish with Rob and Shanta. They made every step, decision in the process very easy. Bob Maxey Lincoln is very organized, very customer focused and v More

by Ann P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Maxey and Shante McCool
January 03, 2020

Why I am a customer This is my 4th vehicle from Bob Maxey. Excellent customer service prevails throughout the dealership. I am grateful for their commitment and service More

by CSM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lauara Sczerbinski and Sheila
December 27, 2019

Great personalized service. My sales consultant, Laura Sczerbinski, was really great. Sheila, the credit manager and Marty the sales manager took very good care of me. They all More

by jawmay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura, Sheila and Marty.
December 25, 2019

Awesome experience Smooth, seamless process and a great Sales Representative, Tracey Saxton. I love the Nautilus and Bob Maxey Lincoln. Great service and expert staff. More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Saxton
December 18, 2019

My mercury needed an oil change. Took it into service and met Joe. He wrote me up and showed me to a comfortable waiting area. An in short period was back on my way. Thanks Maxey service team. More

by Rose339
Recommend Dealer
Yes
Employees Worked With
Joe
December 12, 2019

Excellent Service Only a satisfied customer is a repeat customer for than 10 years! If you want personable and exemplary customer service, visit Bob Maxey Lincoln-Merc More

by t_jones84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Taylor
December 04, 2019

Mark OBryant made my new car purchase a pleasure. I told him the color and the options I wanted in the vehicle and he found the car. More

by Vkleck08
Recommend Dealer
Yes
Employees Worked With
Mark OBryant
December 03, 2019

Personal Mark Shampine worked very hard finding the best vehicle for me, meeting my needs and price ceiling. He listened to my thoughts, answered my questions More

by kathrynsimonelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shampine
November 20, 2019

I honestly wouldn’t take my vehicle anywhere else. My service advisor Rob Chesney is the best and understood everything I brought to him! Communication is really big with me due to bad experiences and fr More

by Theodosiahargrove2
Recommend Dealer
Yes
Employees Worked With
Rob Chesney
November 16, 2019

Rob Chesney made this the best experience I have ever encountered at a dealership. Rob Chesney explained in detail what was the problem with my car, ordered my parts, and then fixed my car to perfection. More

by SpedTeacher201
Recommend Dealer
Yes
Employees Worked With
Rob Chesney
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