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Bob Maxey Lincoln
Detroit, MI
305 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 305 reviews
November 22, 2024
MY EXPERIENCE WAS WONDERFUL FROM START TO FINISH. WAS LOOKING AT USED CARS. SHANTA ,IN USED CAR SALES, WAS SO PROFESSIONAL.. NO PRESSURE AT ALL. I WAS EMOTIONAL, AS FIRST TIME PURCHASING CAR AS A WAS LOOKING AT USED CARS. SHANTA ,IN USED CAR SALES, WAS SO PROFESSIONAL.. NO PRESSURE AT ALL. I WAS EMOTIONAL, AS FIRST TIME PURCHASING CAR AS A NEW WIDOW. SHE WAS BEYOND KIND. I DECIDED TO GO WITH A NEW CAR. NICHOLAS WAS A TERRIFIC SALESMAN. GOT ME EXACTLY THE CAR I WANTED. EVERYTHING WAS EASY. I AM THRILLED WITH MY NEW CAR. More
by Lisa
November 21, 2024
Thursday - November 21st - I am a retired CEO and fully recognize and appreciate five star customer service. Maxey has got it right. Our third purchase from Maxey for numerous reasons. Best/Penny and Jeff recognize and appreciate five star customer service. Maxey has got it right. Our third purchase from Maxey for numerous reasons. Best/Penny and Jeff More
by jdb
Employees Worked With
Other Employees :
All service greeters and technicians are five star
November 13, 2024
They promised to have the fixed in 2 weeks and did a perfect job and returned the car in 10 days perfect job and returned the car in 10 days More
by philipgerlach3
Employees Worked With
November 06, 2024
When the time came to renew my lease, I was worried my payment was going to jump by hundreds of dollars. My salesman worked hard to find a car with enough rebates so that didn’t happen. He also stayed way payment was going to jump by hundreds of dollars. My salesman worked hard to find a car with enough rebates so that didn’t happen. He also stayed way past closing time showing me how to work all the new technology that came with the car. I got a great deal and great service… what more could you ask for? . I highly recommend checking out Bob Maxey when your car lease is up for renewal. You might be surprised. More
by Batmobiledriver
Employees Worked With
November 01, 2024
Nicholas provided excellent service. He got me the car I wanted at a very good price. Thank You Nicholas!!!!! He got me the car I wanted at a very good price. Thank You Nicholas!!!!! More
by winnie
Employees Worked With
October 16, 2024
Bob Maxey Ford and Lincoln have been and will be our go to place for purchasing our cars. They are always so attentive, informative and honest! I recommend them to everyone that I know. Have had family to place for purchasing our cars. They are always so attentive, informative and honest! I recommend them to everyone that I know. Have had family and friends go there for their cars and they have expressed the same satisfaction. More
by hlewis22
Employees Worked With
Jenny Olrich from Bob Maxey Ford Howell
October 03, 2024
I love this dealership. I have been buying and servicing my cars from them for over 20 years. Mark Shampine is my sales rep and Will is the one I call when I need servic I have been buying and servicing my cars from them for over 20 years. Mark Shampine is my sales rep and Will is the one I call when I need service. More
by vcsm
September 24, 2024
They treat me very professionally and promptly. Their service manager goes out of his way to make sure that everything is taken care of right and on the first visit. It is a pleasure doing business Their service manager goes out of his way to make sure that everything is taken care of right and on the first visit. It is a pleasure doing business there. More
by jboschan
Employees Worked With
August 08, 2024
Everyone was awesome, especially my salesman Dylan. I was actually his first sale at Bob Maxey. I would highly recommend!!! I was actually his first sale at Bob Maxey. I would highly recommend!!! More
by Kita24
