Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Maxey Lincoln
Detroit, MI
306 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 306 reviews
July 05, 2021
Great customer serviceMy sales lady Tracy was friendly, Great customer service My sales lady Tracy was friendly, knowledgeable with the car she sold me. Explain to about the car, very patience with transi Great customer service My sales lady Tracy was friendly, knowledgeable with the car she sold me. Explain to about the car, very patience with transition. More
by Lynn
Employees Worked With
July 02, 2021
I love the Staff at the dealership and the quick response when I have an issue when I have an issue More
by julieren
June 30, 2021
Service was performed and gave me a heads up on other issues that should be addressed soon. I do come to this dealership for my service needs. issues that should be addressed soon. I do come to this dealership for my service needs. More
by Bogey
Employees Worked With
June 22, 2021
Service was performed per order. No flaws were found and repairs were performed in a timely manner. repairs were performed in a timely manner. More
by krgalso3
Employees Worked With
June 21, 2021
They did a great job taking care of some collision damage. The car was done on time and they did a great job. They usually give a complimentary car was but this time they vacuumed and gave the inter damage. The car was done on time and they did a great job. They usually give a complimentary car was but this time they vacuumed and gave the interior a much overdue and much welcome cleaning---over and above expectations. Thanks. More
by Mark
Employees Worked With
Didn't catch the names
June 03, 2021
Courteous, professional, quality work when it comes to repairing cars & the building is clean. They kept me updated on what was happening with the car by texting me. repairing cars & the building is clean. They kept me updated on what was happening with the car by texting me. More
by rbcol
Employees Worked With
William Meluucci
May 28, 2021
Drove my vehicle in for repair, driven home in a timely manner and was picked up in a timely manner after repair was completed. Thank you very much. manner and was picked up in a timely manner after repair was completed. Thank you very much. More
by saj719
Employees Worked With
May 16, 2021
I usually, receive very good service , but this last time they were off mark. I don’t own a Lincoln, but I come here for the service. Usually I get the super oil change, everything is checked. When I arriv they were off mark. I don’t own a Lincoln, but I come here for the service. Usually I get the super oil change, everything is checked. When I arrived I told the service guy that something is not right with my brakes, I assumed that he put that on the service paper, check the brakes more than usual. Well that didn’t happen, I asked again about my brakes before leaving, he looked on the sheet and said everything was fine. Well they weren’t fine, I went to KIA dealership, had to get front and back brakes plu plus rotor work. Guess I have to double check the service. But this is not going to stop me from patronizing this business. More
by deidra.lett
Employees Worked With
May 12, 2021
Love the Service Managers at this location—they seem to genuinely care. Service technician’s work appears to be on point as I have never had to return after service performed. genuinely care. Service technician’s work appears to be on point as I have never had to return after service performed. More
by LincolnLady
Employees Worked With
None
May 12, 2021
My vehicle was completed when promised and I was kept informed while it being serviced. Joe always exceeds my expectations; cost was less than quoted. informed while it being serviced. Joe always exceeds my expectations; cost was less than quoted. More
by Rmdobek
Employees Worked With
Joe
