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Bob Maxey Lincoln

Detroit, MI

4.7
298 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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16901 Mack Ave.

Detroit, MI

48224

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Showing 298 reviews

December 21, 2024

Bob Maxey is comfortable and welcoming. They believe that customer loyalty is #1!!Mr. Dylan J. is a very kind and detailed young man and I wish him well in his career at Bob Maxey!! More

by Jnsing811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shampine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Jackson
December 05, 2024

Not honest when dealing with customers the last time I brought my car in for a oil change they told me that my brakes need to be done so I asked if how long I had before I need to be done he told me immed More

by quincy gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
November 25, 2024

Best service. Trust worthy, great lounge to wait in, caring customer service, did a great job More

by wendygiese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Powel and Willie
November 22, 2024

MY EXPERIENCE WAS WONDERFUL FROM START TO FINISH. WAS LOOKING AT USED CARS. SHANTA ,IN USED CAR SALES, WAS SO PROFESSIONAL.. NO PRESSURE AT ALL. I WAS EMOTIONAL, AS FIRST TIME PURCHASING CAR AS A More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Shanta McCool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Nearhood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Thursday - November 21st - I am a retired CEO and fully recognize and appreciate five star customer service. Maxey has got it right. Our third purchase from Maxey for numerous reasons. Best/Penny and Jeff More

by jdb
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shampine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All service greeters and technicians are five star
November 13, 2024

They promised to have the fixed in 2 weeks and did a perfect job and returned the car in 10 days More

by philipgerlach3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Nearhood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

An unexpectedly pleasant experience - The day before visiting Bob Maxy Lincoln, I was planning on purchasing a "slightly used" CPO 2024 Lincoln with very low miles from another dealer. I offered the as More

by ideas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Nearhood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

When the time came to renew my lease, I was worried my payment was going to jump by hundreds of dollars. My salesman worked hard to find a car with enough rebates so that didn’t happen. He also stayed way More

by Batmobiledriver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Nearhood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Nicholas provided excellent service. He got me the car I wanted at a very good price. Thank You Nicholas!!!!! More

by winnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Nearhood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Bob Maxey Ford and Lincoln have been and will be our go to place for purchasing our cars. They are always so attentive, informative and honest! I recommend them to everyone that I know. Have had family More

by hlewis22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Olrich from Bob Maxey Ford Howell
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