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Bob Maxey Ford of Howell - Service Center

Howell, MI

4.5
168 Reviews

168 Reviews of Bob Maxey Ford of Howell - Service Center

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December 27, 2021

Only use them for service on my car. Never disappointed. They always do what they advise. More

by loyal customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
December 14, 2021

Service was Great, from the point of dropping off the car, paperwork, to receiving a call that it was ready before hand. Also informing me I had a recall and to schedule an appointment when available. Gr More

by hd01dwg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stocks
December 01, 2021

Service is great. They are quick, and even wash the vehicle before returning it. I'll always get my oil changed and tires rotated at Bob Maxey. I would love More

by Dave from Brighton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Renko
November 30, 2021

By far the best dealership I have ever dealt with!!! Everyone there was wonderful!! I have been there to lease, visit the auto body shop and routine maintenance and every time was great no issues and ev More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of names but leased with Jenny
November 28, 2021

Service was completed on time as promised and tech had found additional issue that needed attention and was able to repair as well More

by cconstantineconstructionllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Duggan service technician
November 20, 2021

Excellent care and workmanship with body shop. Staff is friendly and reliable, Experience was phenomenal. More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen, Jessica, Matt
November 16, 2021

Brandon was a great service advisor. I will definitely be coming back for service again. More

by T.E.D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
November 10, 2021

Service department was prompt and very friendly. Scheduling on the Ford app made making the appointment very easy. More

by awatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pengelly
November 04, 2021

Very friendly and professional. Kept me informed and performed the repair professionally. Recommend this dealer. More

by Rferguson3198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Andrews, Brandon from Service
November 03, 2021

Overcharged for my repair by over $300.00 (verified). Sent a complaint to Michigan Attorney General. Do not use this Ford dealership under any circumstances! Would give no stars if this site would a More

by cj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
Nov 04, 2021 -

Bob Maxey Ford of Howell responded

Dear CJ, I am sorry that you didn't have a good experience with our service department. I would like to better understand and hopefully resolve your issue. Please contact me at your convenience. Dan Retherford Service manager 517-545-5700

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