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Bob Maxey Ford of Howell - Service Center

Howell, MI

4.5
168 Reviews

168 Reviews of Bob Maxey Ford of Howell - Service Center

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May 29, 2022

Service department is knowledgeable and timely. Clean place and friendly agents. My oil change was completed earlier than expected. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Lloyd
May 20, 2022

Fast and accurate they kept me advised of what was needed they also advised the items that will need attention in the future. More

by jimlhamon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont know their names
April 25, 2022

Great customer service, polite employees, job was done on time and efficiently. I called and was scheduled for service within a week. I trust the integrity of this dealer, and would recommend it to others. More

by Nana3510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
April 19, 2022

The best part of the service visit was the service agent billy . he was very helpful . More

by Bubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
March 23, 2022

The prices are getting very high. I may have to get some quotes from your competitors before I have my Fusion serviced. More

by Pkbaert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesica
March 22, 2022

Have gone to Bob Maxey for my car oil changes. Always do a great job. Jessica in service is excellent. More

by jmj723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
March 22, 2022

They scheduled service of my vehicle to suit my time schedule and took care of extra recall work they found out which took longer and then provided me a loaner for the extra day as needed, thanks. More

by c&c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Maxey
January 26, 2022

Very courteous; prompt in adherence to appointment time; quality of service- technicians and staff is outstanding. Experience in ordering a new vehicle was equally outstanding More

by cncgroves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Retherford, William Oatman, Julie Getkin
January 03, 2022

You had my vehicle for a full day for FMCO recall with no loaner vehicles. Using the excuse of Covid. You can order vehicles just like anyone else. I had an appointment for 8:30 and you called me at 4:10 PM More

by Paul
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
December 30, 2021

Quick and easy oil change. Car wash was added bonus! Great customer service. Thank you More

by Dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
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