Bob Maxey Ford of Howell - Service Center

Professional, courteous,thorough % I have confidence. We’ll deserved & appreciated. Will go back Will want to by my next vehicle there if price and car I want is right. Hopefully so. Then I can continue We’ll deserved & appreciated. Will go back Will want to by my next vehicle there if price and car I want is right. Hopefully so. Then I can continue to get good service. More

Thank you Tracie Neff, service advisor Thank you Tracie Neff for going above and beyond to find the tires I wanted on my vehicle. She also kept her promise to call back. Thank you Tracie Thank you Tracie Neff for going above and beyond to find the tires I wanted on my vehicle. She also kept her promise to call back. Thank you Tracie More

quick service; competitive prices Good, quick service. My car always runs so smoothly after service at Maxey. Nice waiting area., competitive pricing, make appointments in advance, al Good, quick service. My car always runs so smoothly after service at Maxey. Nice waiting area., competitive pricing, make appointments in advance, always taken in on time. More

Fast and Efficient I use Bob Maxey for all my routine maintenance. My 2016 Escape has not had any issues but if it did I would take it to Bob Maxey. I trust them total I use Bob Maxey for all my routine maintenance. My 2016 Escape has not had any issues but if it did I would take it to Bob Maxey. I trust them totally. More

Coolant Low Warning Came On I would have to say that Bob Maxey Ford is the most honest Ford Dealer in Livingston County. My low coolant light had been coming off and on for a co I would have to say that Bob Maxey Ford is the most honest Ford Dealer in Livingston County. My low coolant light had been coming off and on for a couple of weeks. We took it into Bob Maxey and they checked out my whole system and said everything looked fine. That the sensor was going bad. They could have easily told us that there were a lot of other issues but did not. Bob Maxey is where we will go to always have our car serviced. They are all very nice to work with in the Service Department. More

Requested experience review I don't know what I could add. We are long time customers of Bob Maxey Ford. We have always been pleased with their sales staff and service department I don't know what I could add. We are long time customers of Bob Maxey Ford. We have always been pleased with their sales staff and service department. Their work has, so far been exemplary. More

Rude and unprofessional very unprofessional service department. They will lie to you, and they will hang up the phone on you if you have a problem with their prices. Don’t re very unprofessional service department. They will lie to you, and they will hang up the phone on you if you have a problem with their prices. Don’t recommend Bob Maxey for anything. I wish I could give zero stars. More

Great service Matt and Karen at this location are awesome to work with. If I ever have a issue with my car these too are right there to help and keep you updated on Matt and Karen at this location are awesome to work with. If I ever have a issue with my car these too are right there to help and keep you updated on what's going on so your not without transportation. Thanks for the dedication and hard work from these 2 people. GREAT Customer service goes a long way and these 2 have it. More

Excellent Service We appreciate the honest, trustworthy, quality service we receive. Also, we had a coupon for a free oil change, and they found it and applied it witho We appreciate the honest, trustworthy, quality service we receive. Also, we had a coupon for a free oil change, and they found it and applied it without us even having to ask! This dealership goes the extra mile, so we do too. In fact, we drive right by another Ford dealership and a Lincoln dealership to bring our vehicle here for service. Thank you again for providing such excellent service. More

had body work done here. car was like brand new before minor rear end accident .back bumper and trunk lid and a buckle in side at top of back quarter panel . car was there for a week and half . went to p minor rear end accident .back bumper and trunk lid and a buckle in side at top of back quarter panel . car was there for a week and half . went to pick up was inside in dark corner of shop. popped open trunk . and looked thinks over. looked ok! went to close trunk it took 10 times to close it or more. well I left with thinking maybe it would get better after being used more. no next day went to Walmart . could not get trunk to close . sorry this was after work it gets dark here early in winter so I never really got a chance to look at it in sun light. that next Saturday washed car and took a good look. the whole back where tail lights line up with side quarter panels were not even close to lining up on one side . like a half of a inch off . paint was missing from quarter panel on a corner . and there were crazy looking rings on top of deck lid under clear coat. did not see until it was out in sun. so went back to Maxie. had for one more week. got things lined up better and trunk closes better but paint still the same. showed them the things I had concerns with when I returned to them. did not touch paint. I would steer clear of this place. it was really a jacked up mess when they gave it to me the first time .and wanted me to accept it . crap .no taking the time to look over and make sure things are right . and work right dealers suck!! this was a recommended by my insurance company . they suck to . just get your money and get out of here!! More