Bob Maxey Ford of Howell

Just in time I was preparing to leave town and my "check charging station" light came on. I was able to get the car diagnosed and then fixed by the end of the nex I was preparing to leave town and my "check charging station" light came on. I was able to get the car diagnosed and then fixed by the end of the next day. I was able to leave as planned. More

trust We trust this dealer with both sales and service. They are honest and fair. We have a dealer that is closer but we can`t trust them, we found this o We trust this dealer with both sales and service. They are honest and fair. We have a dealer that is closer but we can`t trust them, we found this out the had way! More

Outstanding Service !!! This was my first experience dealing with Bob Maxey Ford and it won't be my last. My vehicle was waiting for me when I arrived, it was clean, gassed u This was my first experience dealing with Bob Maxey Ford and it won't be my last. My vehicle was waiting for me when I arrived, it was clean, gassed up, and ready to go. Julie was amazing she transferred my plate, we did the documentation in a few minutes and the owner even stopped by to see me to introduce himself. I told him that I would be back in about 10 months for another truck for my son. More

Lack of detail in service Bought a new escape & they gave us a free oil change...i guess that doesnt include resetting the oil change moniter on the computer. Idiots. If i gott Bought a new escape & they gave us a free oil change...i guess that doesnt include resetting the oil change moniter on the computer. Idiots. If i gotta reset it myself, i will change it myself too. Thanks for nothing. More

Will was the BEST. Salesman! Knowledgeable and on the ball. We had a few bad experiences while shopping for a truck at various dealerships....Bob Maxey Ford made the whole thing a pleasurable experience, and th We had a few bad experiences while shopping for a truck at various dealerships....Bob Maxey Ford made the whole thing a pleasurable experience, and that was mostly due to our wonderful salesman Will! He was knowledgeable, quick with everything and had a great personality! Thank you! I’m LOVING MY NEW TRUCK! More

Great job. Perfect car delivered perfectly. Brian Waldo did another professional job, pleasing a hard to impress guy. The Edge Titanium is amazing. The safety fe Perfect car delivered perfectly. Brian Waldo did another professional job, pleasing a hard to impress guy. The Edge Titanium is amazing. The safety features are great. More

Sales Representative Brian Waldo provided excellent service. He is extremely knowledgeable and personable. . I will continue to lease and purchase cars from Brian Waldo. H Brian Waldo provided excellent service. He is extremely knowledgeable and personable. . I will continue to lease and purchase cars from Brian Waldo. He is a great representative for this dealership More

Always satisfied The dealership has always done their best to satisfy me as a customer. Both sales and service go beyond most expectation. All of my issues have always The dealership has always done their best to satisfy me as a customer. Both sales and service go beyond most expectation. All of my issues have always been resolved More

Great Good People to work with. Sometimes service takes longer than expected, but acceptable. Work with you on helping find problem and recommending fixes Good People to work with. Sometimes service takes longer than expected, but acceptable. Work with you on helping find problem and recommending fixes and alternatives More

Routine maintenance After arriving at my appointment time for routine maintenance and checking in, I was waiting for a short time when service staff had foresight & ini After arriving at my appointment time for routine maintenance and checking in, I was waiting for a short time when service staff had foresight & initiative to come to me & asked if they might also assist with other service tasks I needed but I already had an appointment elsewhere for that. The scheduled services were completed there & vehicle returned clean' ready for my day to continue as planned. More