Bob Maxey Ford Lincoln

Great experience ! I went in to look for a car that would fit our family’s needs. The sales rep went out of his way, met with us 3 times and found our perfect vehicle a I went in to look for a car that would fit our family’s needs. The sales rep went out of his way, met with us 3 times and found our perfect vehicle at another dealership and had it brought in! So so happy with my new car and our experience! More

Awesome Customer Service Every one that I had contact with from the Internet specialist to my salesman Mark T. O'Brien to the finance person was truly awesome. Every one that I had contact with from the Internet specialist to my salesman Mark T. O'Brien to the finance person was truly awesome. More

AWESOME JOB!!!! WODERFUL FROM THE MOMENT I SPOKE TO ARTHUR MILLER!!! AND HE TOLD ME TO DROP MY VEHICLE OFF AND HE WAS ABLE TO GET ME A RIDE HOME,HE ALSO GOT ME A LOAN WODERFUL FROM THE MOMENT I SPOKE TO ARTHUR MILLER!!! AND HE TOLD ME TO DROP MY VEHICLE OFF AND HE WAS ABLE TO GET ME A RIDE HOME,HE ALSO GOT ME A LOANER THE NEXT DAY!! THE STAFF WAS WONDERFUL TO ME AND TO EVERY CUSTOMER THAT CAME IN. WONDERFUL STAFF HANDS DOWN More

Great place awesome service. Got the vehicle we wanted at a great price. Thank you Bob Maxey for personally taking care of our purchase. Bob Maxey Ford goes above and beyond for t Got the vehicle we wanted at a great price. Thank you Bob Maxey for personally taking care of our purchase. Bob Maxey Ford goes above and beyond for the customer. More

Love this Place Just like Cheers used to say - everybody knows your name! Shawn Drummey greets his customers by name with a smile and anxious to help you asap. If th Just like Cheers used to say - everybody knows your name! Shawn Drummey greets his customers by name with a smile and anxious to help you asap. If there's a wait for regular oil change/check - I was offered a ride to/from home/office. More

I love my new 🚗 I got the car I wanted at a GREAT price!!! Thanks Bob Maxey your dealership & sales people are the best!!!! I love ?? my new car! I got the car I wanted at a GREAT price!!! Thanks Bob Maxey your dealership & sales people are the best!!!! I love ?? my new car! More

Bad customer service The sales manager is very rude Gabriel Peterson is not a good sales person doesn't keep you updated on approval very rude over the phone The sales manager is very rude Gabriel Peterson is not a good sales person doesn't keep you updated on approval very rude over the phone More

think FORD FIRST..customers LAST!!!! If your in a contract that gives someone 15,000 over 3 years then they should be friendly but don't be fooled. They just want to get any car off their If your in a contract that gives someone 15,000 over 3 years then they should be friendly but don't be fooled. They just want to get any car off their lot. Check your signed contract.. above your signature shows the salesman is not obligated to promise you anything. Despite the buddy buddy superficial initial encounter, If you go home and find an option missing..too bad. They will not lose the 2300 to 4500 to correct the mistake. ($ flows in one direction at this business) But they can correct wrong vin#s entered and incorrect car titles. At Advantage Ford in Duarte CA = the largest Ford dealer in the US, I bought the same vehicle 6 months earlier without a problem. But a Bob Maxey Ford my needs were last thing they considered. Arbitration was a joke. Perjury is unchecked. Salesmen lie and there are no parking lot cameras to verify actual transactions. New slogan should be...THINK FORD FIRST..CUSTOMERS LAST! THINK FORD FIRST...CUSTOMERS LAST!!! THINK FORD FIRST..CUSTOMERS LAST!!! More

Adios Bob Maxey Unfortunately, I have to resort to email to try and get in touch with my salesperson, Gabe. I have left three voice messages, called his office multip Unfortunately, I have to resort to email to try and get in touch with my salesperson, Gabe. I have left three voice messages, called his office multiple times and was told by him that I would be getting a response early last week.. and still have not been acknowledged . Throughout my lease, I have been working with a great salesperson from Crest Ford and thought I would make it easier on myself and turn my vehicle into the Detroit location due to convenience. The turn in process went well as expected due to my car being damage free ( minus a little scratch on my left side door) which was discussed with him . I brought my car into the body shop ( a few weeks before my car was due) and was told by the manager ( Tom) that it was nothing and to take black nail polish to my car, which I was shocked with his response. I was never handed any touch up paint or directed otherwise. I had filed an insurance claim due to my car being broken into ( window and scratch) and paid my deductible. I did not go forward with this claim because I was told by both Tom and Gabe that his can be buffed out and/or marked as lot damage and not to worry. I brought this minor scratch to his attention to avoid what I am going through right now. In fact, Gabe, my boyfriend and I walked around the car and no further damage was noted. I left the dealership confident and told him I would be back for another lease. As of now, this is not the case and will not be moving forward with another Ford. I received a bill in the mail for $306.98 regarding a "10 inch mark on the left side" and spoke with Ford Credit regarding the charge and was told to contact my salesperson to send over an invoice to clear my balance. Gabe will not return any of my phone calls, will not respond to my emails and/or will his managers. I will be filing a formal complaint and will never do business with Bob Maxey Ford again. Just wanted them to know they lost all business with my family and friends ? More

great service and very efficient Took my car in for regular maintenance and they drove me home and then picked me up when my car was finished. Amazing! They were courteous and treat Took my car in for regular maintenance and they drove me home and then picked me up when my car was finished. Amazing! They were courteous and treated me with respect. I am very pleased. More