Bob Maxey Ford Lincoln

Excellent service and repair work, but work delayed I've gone to this dealership since I bought my car in 2011. I've always had good service...the intake staff is very friendly and professional. They've I've gone to this dealership since I bought my car in 2011. I've always had good service...the intake staff is very friendly and professional. They've gotten to know me by name and will pick me up at my apartment and drop me off as needed, which adds to the sense of personal service. My last repair was replacing a clutch and my vehicle was at the dealership and out of commision for about 7 or 8 business days and they didn't have a rental to use. It was very inconvenient. This is a minor complaint for this many years of service. I will continue to use them. More

Awesome experience My salesman Mark O’Bryant is awesome he made my purchase experience great I love my C-Max Energi I went to the dealership not knowing what I wanted af My salesman Mark O’Bryant is awesome he made my purchase experience great I love my C-Max Energi I went to the dealership not knowing what I wanted after looking around I still wasn’t sure what I wanted after test driving the C-Max I was like I like this car it’s roomy it’s great on gas it’s quiet! I’m very happy with my car, my experience & anyone looking to purchase a vehicle I will definitely suggest going to see Mark O’Bryant at Bob Maxey Ford More

Happy with New SUV Mark my salesman was very professional and helpful. He found exactly what I wanted with all the features I needed. He took time to explain what each g Mark my salesman was very professional and helpful. He found exactly what I wanted with all the features I needed. He took time to explain what each gadget could do. The financing portion was not done in a timely matter. What should have only taken 30 minutes to maybe an hour took over 2 hours. I don't know why, it seemed that everyone wanted to talk to the person that was handling my financial transaction. I was totally frustrated with this portion of my new vehicle purchase. More

Good service Excellent customer service Van driver dropped me off at home and promptly pick me up to pick up my car. Customer Service representative did not know Excellent customer service Van driver dropped me off at home and promptly pick me up to pick up my car. Customer Service representative did not know all the answers but checked resources before giving me final price for service More

Excellent customer service experience I was really nervous about shopping for a new car because my Credit had went down recently but my Sales lady Sherry was very positive and reassuring t I was really nervous about shopping for a new car because my Credit had went down recently but my Sales lady Sherry was very positive and reassuring that no matter what she was putting me in a vehicle . And today I'm driving a 2017 300 and I love it! Thank you Bob Maxey More

Emergency service needed. After an unfortunate experience of a car break in, we were in need of a replacement window. Bob Maxey's service department was able to obtain and inst After an unfortunate experience of a car break in, we were in need of a replacement window. Bob Maxey's service department was able to obtain and install a new window in a single day. This allowed us to continue our trip without delay. It was incredible service! More

Awesome My experience was the best. I left in my brand new Ford Escape feeling like the most important person in the world. I highly recommend this dealersh My experience was the best. I left in my brand new Ford Escape feeling like the most important person in the world. I highly recommend this dealership. Every one treated me with much respect. And the thing I love most was I was not there all day. I dealt with Laura Szczerbinski, an excellent sales woman, great customer service. My next car will be purchased from her at BoB Maxey Ford. More

The experience was great, as I expected it to be. My car was ready to go, when I arrived, as well as all if my paperwork. I was given a few pointers about my new car and the gas money i would save. My car was ready to go, when I arrived, as well as all if my paperwork. I was given a few pointers about my new car and the gas money i would save. I left an item in my car and when I called about it. Krissy my sales person had it ready for me, when I came to pick it up. More

It was nice they couldn't get to my car right away loo Everyone was nice &friendly. They took very good care of my car . Mike Gilmore was over my account.He was very accommodating. They kept my car longer Everyone was nice &friendly. They took very good care of my car . Mike Gilmore was over my account.He was very accommodating. They kept my car longer than I anticipated but I got a loaner. More

Wonderful service! They worked on the car the same day that we called and quickly were able to determine that there was very little that was wrong with it! They always w They worked on the car the same day that we called and quickly were able to determine that there was very little that was wrong with it! They always wash the car so we get it back in great shape and shiny! Always a friendly smile. More