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Bob Mariano CJDR

Concord, NH

3.7
166 Reviews

146 Manchester St

Concord, NH

03301

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Showing 166 reviews

May 07, 2025

Great car buying experience! The sales team was helpful, honest, and never pushy. They took the time to understand what I wanted and made the whole process easy and stress free. More

by Lucky388
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
May 08, 2025 -

Bob Mariano CJDR responded

Thank you for sharing your positive experience with Bob Mariano Chrysler Dodge Jeep Ram! We're delighted to hear that our sales team made the process easy and stress-free. We appreciate your recommendation and hope you're enjoying your new vehicle!

August 01, 2024

First contact with dealer was for service and will never go back - they were dismissive and borderline apathetic to my questions and concerns As a first time visitor and potentially new customer I would ha More

by saltydog72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac Fiske
Aug 07, 2024 -

Bob Mariano CJDR responded

We appreciate the update. Please call Eddie Anzalone directly at 603-228-1345. He'll be glad to assist with resolving these concerns. Thank you.

Aug 07, 2024 -

saltydog72 responded

Thanks for the reply - actually to add insult to injury - I just received a recall in the mail - very disappointed this wasn’t at least mentioned while I was there as it’s a significant recall. I would be happy to discuss this further - let me know who to speak with Thank you

February 25, 2024

Walked out of the dealership being yelled at by the sales manager because my wife and I didn't like the offer we were given. Dealer wanted to sell their vehicle to us at today's rates and take our trade at More

by Mike Murphy
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ben (sales manager)
Feb 26, 2024 -

Bob Mariano CJDR responded

Mike, We're sorry to hear about your experience. It's important for us that all our customers feel respected and valued. Please contact me directly or give me your phone number and I will call you. My direct line is +603-228-1345. Thank you. Jeff Rosen.

September 11, 2023

Worst customer service I have ever had. Many mistakes with only a “I am sorry I will talk to the technicians”. Gave me a rental that reeked of smoke and had a weird bussing noise. I would n More

by Kelleyzogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
September 09, 2023

Only nice to you until payment is received. After that customer service goes straight downhill.just don’t make the mistake of coming here More

by Mr.dissatisfied
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob Mariano
September 02, 2023

I had brakes installed 13,000 miles ago at Bob Mariano. I went in for a sticker a few days ago and they failed my vehicle for brakes and stated I would possibly have an issue with the emergency brake (whi More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
August 31, 2023

Gordon Stevens was very professional and efficient. It was a pleasure working with him purchasing my 2023 Ram 1500 Big Horn. Definitely would recommend purchasing from Gordon. More

by Wayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gordon Stevens
Aug 31, 2023 -

Bob Mariano CJDR responded

Hi Wayne, It's great to know that Gordon provided you with such a professional and efficient experience at Bob Mariano Chrysler Dodge Jeep Ram. Enjoy your new 2023 Ram 1500 Big Horn! Safe travels!

August 21, 2023

Excellent job, Heidi Austin did everything to make sure we understood how the truck works. More

by herker3739
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi Austin
Aug 22, 2023 -

Bob Mariano CJDR responded

Thank you for sharing your great experience with Heidi at Bob Mariano Chrysler Dodge Jeep Ram! We'll see you next time! Have a great ride in your truck!

August 09, 2023

Jeff made purchasing a new car easy and efficient! He was supportive and there was no pressure. More

by beakeym
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
Aug 10, 2023 -

Bob Mariano CJDR responded

Thank you for the 5-star rating! We're pleased that Jeff provided you with a great car-buying experience during your visit. We'll see you next time at Bob Mariano Chrysler Dodge Jeep Ram!

August 01, 2023

Jeff was wonderful to deal with and very thorough in explaining all the features. An absolute pleasure. More

by Laramie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
Aug 01, 2023 -

Bob Mariano CJDR responded

Thank you for sharing your positive feedback! We're delighted to know that Jeff provided a wonderful experience at Bob Mariano Chrysler Dodge Jeep Ram. We'll see you next time! Have a great ride!

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