Bob Johnson Toyota

Great experience from a very knowledgable sale person I had a a very good experience with Joe Roides, he explained every step of the paperwork, he listen to what i was looking for in a vehichle and took h I had a a very good experience with Joe Roides, he explained every step of the paperwork, he listen to what i was looking for in a vehichle and took his time to show me several different vehicles. It was a good expirence for me. More

Going the Extra Miles I lost my previous Toyota Corolla (a 2004 with well over 200,000 miles) in an accident and was looking for a replacement. Dorschel's Joseph Pardi revi I lost my previous Toyota Corolla (a 2004 with well over 200,000 miles) in an accident and was looking for a replacement. Dorschel's Joseph Pardi reviewed with me the details of the 2016 Corolla and helped me zero in on exactly the car I wanted to purchase. On the day I was to pick up my new car, my wife had just returned from the hospital and was unable to drive me in to Rochester. Upon hearing of this, my salesperson, Joe Pardi, offered to drive to my home near Pavilion New York (one hour southwest of Rochester), and drive me to the dealership to take delivery of my new car! This most generous act was the culmination of a professional and timely process. In all of my 69 years I cannot remember a more pleasant car buying experience. More

Great Experience This is our third time working with Mike Peterson on a new car purchase. Each has been hassle free, no games just a good price from the start of the p This is our third time working with Mike Peterson on a new car purchase. Each has been hassle free, no games just a good price from the start of the process. We will not hesitate to see Dorschel for our next car purchase, More

Pleasantly Surprised I had a great experience at Dorschel. The staff was very knowledgeable and very personable. I was going into the experience with only comparing prices I had a great experience at Dorschel. The staff was very knowledgeable and very personable. I was going into the experience with only comparing prices but ended up coming out with a new car that I'm very happy about. More

Very friendly and professional Frank Gattalero treated us very courteously with a great deal of knowledge of the vehicle and the lease program. We look forward to returning in the f Frank Gattalero treated us very courteously with a great deal of knowledge of the vehicle and the lease program. We look forward to returning in the futre More

The Dorschel Dealership experience is positivelly amazing!! Suspecting that I had been horribly taken advantage of at my Toyota dealership, I decided to give Dorschel Toyota a try. Going there was one of the b Suspecting that I had been horribly taken advantage of at my Toyota dealership, I decided to give Dorschel Toyota a try. Going there was one of the best decisions I have ever made. I was treated with respect, honesty and integrity. The professionalism from both Joe Pardi on the sales floor and Mike Gilman in the business office was truly exceptional. I leased my 6th consecutive Toyota vehicle and will be returning to Dorschel in Henrietta when my lease is up! Dorschel made me a believer that humanity and integrity have not been lost in this industry. Thanks Dorschel for such a great customer experience with utmost satisfaction. More

Great Experience This was my first time buying a vehicle and Meagan made the process easy and painless. I had a great time and found a great vehicle at a great price! This was my first time buying a vehicle and Meagan made the process easy and painless. I had a great time and found a great vehicle at a great price! More

Hassle Free No haggling. Straight shooter with no hidden surprises. One person o deal with from beginning to end is a big plus. Great service area available. No haggling. Straight shooter with no hidden surprises. One person o deal with from beginning to end is a big plus. Great service area available. More

Very easy I can be a pain to many salesmen cause I will research and check all specs then stop in for many weeks and talk to Joe my salesman and bug him and cha I can be a pain to many salesmen cause I will research and check all specs then stop in for many weeks and talk to Joe my salesman and bug him and change my mind on which model I want . But joe took the time and cause of this was able to sell three cars two to my family and one to my friend hope to sell another car to my friend soon. More

Great experience We had a great car buying experience with Mark. We had planned to go to several dealerships in Rochester. We stopped at Dorschel first and we never We had a great car buying experience with Mark. We had planned to go to several dealerships in Rochester. We stopped at Dorschel first and we never went to the other dealerships. Mark made our visit easy and no pressure. Everyone we dealt with at Dorschel was friendly and sincere. More