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Bob Johnson Ford

Pulaski, NY

4.2
56 Reviews

84 Caprara Dr

Pulaski, NY

13142

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56 Reviews of Bob Johnson Ford

April 15, 2025

Service was great and appreciated. Dev and the service people care about their customers a lot. More

by marybettinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dev
April 14, 2025

Gary treated me fair through the whole process and let me know what was happening when there was a delay with delivery More

by marks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Miles
March 22, 2025

Worked with Dan Denoto on finding a used vehicle that I could afford, and found him very diligent and capable. The service dept has taken care of my previous vehicle and has seen me through many hundreds o More

by ecconable
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Denoto
March 04, 2025

Arrived for synthetic oil change. Oil changed and tires rotated for price quoted. Only concern was packed, very icey pavement. Scarey walking. Justine was pleasant to work with. More

by Wstevenson6226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
February 24, 2025

Dev in the Service Department always takes excellent care of me and my car. He even C emerges my name More

by caniac25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dev
February 09, 2025

DEV is always pllolite and so helpful when I call or come in for service. More

by Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dev head of service
January 22, 2024

This Ford dealership definitely lacks for competent and knowledgeable personel . They advertise misleading information to draw customers to there place of business. I will never return or purchase from thi More

by gbharrington211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
sales rep and sales manager
December 07, 2023

I was looking for a certain trim package for a Ram 1500 and they had it with very low miles on it, Sarah was the best sale person I have dealt with and I do buy trucks every 3 years More

by knellis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah
July 24, 2023

Dropped truck off for inspection took all day. Pulled tech off to do oil changes on other vehicles instead of finishing inspection and getting me on my way. Would not pass inspection needed to re More

by darsenau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dev
September 03, 2020

I live in Florida but had a warranty issue and a recall on a brand new car but in Florida. They were quick to respond took care of the recall an ordered the part for the warranty issue. More

by CARNSIE1@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deverell Coffman
Sep 03, 2020 -

Bob Johnson Ford responded

It is fantastic to hear that the team was able to get the job done! Thank you for trusting FX Caprara Ford with your business and for leaving us a review. We hope to see you again down the road!

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