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Bob Johnson Ford

Pulaski, NY

3.8
53 Reviews

84 Caprara Dr

Pulaski, NY

13142

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53 Reviews of Bob Johnson Ford

March 04, 2025

Arrived for synthetic oil change. Oil changed and tires rotated for price quoted. Only concern was packed, very icey pavement. Scarey walking. Justine was pleasant to work with. More

by Wstevenson6226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
February 24, 2025

Dev in the Service Department always takes excellent care of me and my car. He even C emerges my name More

by caniac25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dev
February 09, 2025

DEV is always pllolite and so helpful when I call or come in for service. More

by Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dev head of service
January 22, 2024

This Ford dealership definitely lacks for competent and knowledgeable personel . They advertise misleading information to draw customers to there place of business. I will never return or purchase from thi More

by gbharrington211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
sales rep and sales manager
December 07, 2023

I was looking for a certain trim package for a Ram 1500 and they had it with very low miles on it, Sarah was the best sale person I have dealt with and I do buy trucks every 3 years More

by knellis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah
July 24, 2023

Dropped truck off for inspection took all day. Pulled tech off to do oil changes on other vehicles instead of finishing inspection and getting me on my way. Would not pass inspection needed to re More

by darsenau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dev
September 03, 2020

I live in Florida but had a warranty issue and a recall on a brand new car but in Florida. They were quick to respond took care of the recall an ordered the part for the warranty issue. More

by CARNSIE1@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deverell Coffman
Sep 03, 2020 -

Bob Johnson Ford responded

It is fantastic to hear that the team was able to get the job done! Thank you for trusting FX Caprara Ford with your business and for leaving us a review. We hope to see you again down the road!

September 02, 2020

Joel Was very helpful and easy to work with.got my payment where I needed it to be that you joel psi will recommend to my friends to go there. More

by cclarke55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel.D Hawn
Sep 02, 2020 -

Bob Johnson Ford responded

Thank you for shopping with us at FX Caprara Ford! It's great to hear that you were able to get into the right deal for you. We hope that you enjoy your new vehicle!

August 22, 2020

Had a nail in my tire, was losing air fairly quickly, Christine and the service crew was able to quickly and easily plug it to give me peace of mind and get me back on the road in my new 2020 in no time. More

by Joel H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine, Curtiss
Aug 24, 2020 -

Bob Johnson Ford responded

Joel, thank you for the review! We are so glad you enjoyed working with Christine here at FX Caprara Ford, and we will certainly let her know that you appreciate her help. We are glad we were able to get you back on the road safely, and if you ever need anything else, don't hesitate to come back and see us again!

August 01, 2020

Excellent customer service and professional staff. Knowledgeable about products. Highly recommend them for all vehicle purchases! Buying a car is stressful and Fx Caprara staff to it to the next leve More

by TLCFord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Farina
Aug 03, 2020 -

Bob Johnson Ford responded

Thank you for the 5-star review! We are so glad you enjoyed working with our team at FX Caprara Ford, and we hope that you continue to enjoy your new car!

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