Bob Johnson Chevrolet

Spent 4 days negotiating a vehicle purchase with Brian. He was condescending to me while test-driving. I admittedly didn't understand the different trucks and models. Not a reason to be condescending towar He was condescending to me while test-driving. I admittedly didn't understand the different trucks and models. Not a reason to be condescending toward me. I ignored the condescending. The price negotiating was ridiculous. Brian returned with miscalculations repeatedly. I had to drop the figures into a spreadsheet to figure out where Brian and the finance department were 'making their mistakes'. Brian told me that I didn't qualify for GM rebate on two occasions and then when I was ready to walk away from the deal he said his supervisor approved the GM rebate for previous GM owner. I qualified for the GM loyalty rebate the entire time I was negotiating my deal. Brian told me my current truck had a rusted out floor - a flat out lie. My truck was old but had no rusting on the floor. In hind sight, I wish I had walked away from purchasing with Brian and gone somewhere else. We needed a vehicle and I was trying to surprise my husband. Oh, I also put a $500 deposit down to hold a vehicle over the weekend. When I return the next day to negotiate, Brian was offering me very little for my trade-in which was work $7,000 so I requested my $500 deposit back. Brian told me he could not refund my deposit b/c the secretary was not in on Saturday. I was frustrated with the repeated financial blunders on Brian/Bob Johnson's part. I should have walked away then. More

I wanted to sincerely thank you for our outstanding experience of purchasing the 2018 Buick LaCrosse Essence from you. I searched the internet for the best deal which had the options I wanted. When I experience of purchasing the 2018 Buick LaCrosse Essence from you. I searched the internet for the best deal which had the options I wanted. When I found the right vehicle, we came in to look at it, you showed it to us and answered all our questions. During the process, we felt very comfortable and completely relaxed. When we test drove the car with you, it was effortless and hassle free. At no time did we feel any car sales pressure. You made the entire experience of purchasing my Buick effortless. I must say that this was my best car shopping experience ever. I’ve bought quite a few cars in the 50+ years I’ve been a licensed driver, and I can’t think of an easier or more pleasant experience than the one my wife and I had with you this week. That’s because there hasn’t been one! Thank you again for your high level of professionalism and the service you provided. We are now firmly committed future buyers of the kind of cars you keep in stock: lightly-used, well-cared-for, pre-owned premium vehicles. We’ll eagerly anticipate returning in the years to come. You can be sure that when I have any friends or family looking to buy cars in the future, I'll definitely be sending them to Bob Johnson, and telling them to ask for Lonnie Schultz. More

We've bought/leased 14 cars from Bob Johnson over the years. Our go to sales person is Anne Lakis, she makes the process easy to understand, is personable & listens to our questions. years. Our go to sales person is Anne Lakis, she makes the process easy to understand, is personable & listens to our questions. More

Jon lomanco my sales person sold me a 2024 chevy equinox lt awd riptide blue he was very nice and very informative didn't pressure me at all overall a great car salesman lt awd riptide blue he was very nice and very informative didn't pressure me at all overall a great car salesman More

Easy to work with! Sam Cubiotti was the best! Lots of inventory to choose from. Sam Cubiotti was the best! Lots of inventory to choose from. More

Very good salesman Chris cod very nice and helpful deal was good and fast delivery was good and fast delivery More

Wonderful to work with to buy a new car. Large dealership with many salesman to assist you and many vehicles Large dealership with many salesman to assist you and many vehicles More

The best way I can summarize working with Bob Johnsons in Avon is "buyer beware." I went in and drove a couple of cars. Ultimately, I went forward with a 2023 Jeep Wrangler (a really nice Jeep with less th Avon is "buyer beware." I went in and drove a couple of cars. Ultimately, I went forward with a 2023 Jeep Wrangler (a really nice Jeep with less than 8k miles). I went through the typical song and dance where they told me I was upside down on my trade (and I was) and gave me a payment which was too high. So, I left. However, the Jeep kept calling me back and so I agreed to purchase the Jeep and bit off a higher payment. I agreed to increase my downpayment by $1,000 and they agreed to give me $500 more for my trade. I said "go for it!" By Friday of that week I was told (five times) that we were good to go to pick up the Jeep that Monday. In fact, they had already called my insurance company and changed it to the new Jeep. Now, Monday comes and I get a call from the sales person with a couple of questions for the credit app. I asked again if we were still a go for 4:00 PM and the response was yes! About 30 minutes later I got a call from the Finance/Business Manager who told me I needed to put another $12k down. I was like xxx! How did we get from "you can pick it up on Monday at 4:00 PM" to "you need to give us $12k more down?" And his attitude was "yea, well ... it is what it is." The bottom line is that I don't like to be lied to ... from anyone. And that is exactly what they did ... they lied to me. So, unless you enjoy a deceptive and dishonest sales experience you'd be best to avoid Bob Johnsons at all cost. More

Dan Mitchell spent a good half of a day working to help me find the car I wanted and needed. He and the sales managers, Peter and Brian at the West Ridge location were terrific to me and I am happy with my me find the car I wanted and needed. He and the sales managers, Peter and Brian at the West Ridge location were terrific to me and I am happy with my new- used car!! Thank you Dan for your patience and companionship on my journey!! You are a really good person! More