Bob Johnson Chevrolet

Bob Johnson was so easy to work with and Sam C. was fantastic to work with too! was fantastic to work with too! More

I have had a dealer loaner for two weeks now. Bob Johnson not only has not figured out the issue on the vehicle but has sent it to another dealership to diagnose. I have full factory new car wa Bob Johnson not only has not figured out the issue on the vehicle but has sent it to another dealership to diagnose. I have full factory new car warranty until January. I have been in touch with Mike Sofia, who has been extremely helpful, but my issue is I am getting nowhere near tthe gas mileage I was told I would when I bought it. He told me a story about a customer who traded in a car and lost money because gas prices rose and had buyers remorse. I then reached out to try and contact the owner, John Love, and his second in command, Rob Scott. I was told John was out and the woman took my summary of issues and said that Rob would call me back and he was the best. Hours later no call. I called back and went to his voicemai. I don't care about the cost of gas but it is not related as I am spending gas on a vehicle that doesn't perform as it should. I emphasized all I want is the car I paid for and I don't even know if I can get that. The only reason I am rating this dealership is I was told this is where the main offices and the people I need to reach are located. More

Dan Mitchell and Joe Ayrault worked with me to get out of my horrible lease from another dealership and got me in a car that fit everything I was looking for! my horrible lease from another dealership and got me in a car that fit everything I was looking for! More

Stay away. .3 times to fix the same problem, I have a GM extended warranty. Cost me $600 dollars to replace a thermostat and now they won't release my car until .3 times to fix the same problem, I have a GM extended warranty. Cost me $600 dollars to replace a thermostat and now they won't release my car until they receive payment from warrentee company.. Bottom line..$ 1700.00 to replace a thermostat..$600 out of pocket.. They are thrives. More

Amazing dealership! Just leased a new chevy blazer. My salesman Ted Noah roberts did an outstanding job. Had to drive from 90 minutes from Buffalo but well worth the tr Just leased a new chevy blazer. My salesman Ted Noah roberts did an outstanding job. Had to drive from 90 minutes from Buffalo but well worth the trip.Paperwork,insurance every was complete prior to arriving. They even bought me out of my current lease. Was in and out of dealership in 30 minutes. Customer service and price superior. Highly recommend anyone looking for new vehicle bob johnson is the place to go!! I will never any where else! More

Spent 4 days negotiating a vehicle purchase with Brian. He was condescending to me while test-driving. I admittedly didn't understand the different trucks and models. Not a reason to be condescending towar He was condescending to me while test-driving. I admittedly didn't understand the different trucks and models. Not a reason to be condescending toward me. I ignored the condescending. The price negotiating was ridiculous. Brian returned with miscalculations repeatedly. I had to drop the figures into a spreadsheet to figure out where Brian and the finance department were 'making their mistakes'. Brian told me that I didn't qualify for GM rebate on two occasions and then when I was ready to walk away from the deal he said his supervisor approved the GM rebate for previous GM owner. I qualified for the GM loyalty rebate the entire time I was negotiating my deal. Brian told me my current truck had a rusted out floor - a flat out lie. My truck was old but had no rusting on the floor. In hind sight, I wish I had walked away from purchasing with Brian and gone somewhere else. We needed a vehicle and I was trying to surprise my husband. Oh, I also put a $500 deposit down to hold a vehicle over the weekend. When I return the next day to negotiate, Brian was offering me very little for my trade-in which was work $7,000 so I requested my $500 deposit back. Brian told me he could not refund my deposit b/c the secretary was not in on Saturday. I was frustrated with the repeated financial blunders on Brian/Bob Johnson's part. I should have walked away then. More

I wanted to sincerely thank you for our outstanding experience of purchasing the 2018 Buick LaCrosse Essence from you. I searched the internet for the best deal which had the options I wanted. When I experience of purchasing the 2018 Buick LaCrosse Essence from you. I searched the internet for the best deal which had the options I wanted. When I found the right vehicle, we came in to look at it, you showed it to us and answered all our questions. During the process, we felt very comfortable and completely relaxed. When we test drove the car with you, it was effortless and hassle free. At no time did we feel any car sales pressure. You made the entire experience of purchasing my Buick effortless. I must say that this was my best car shopping experience ever. I’ve bought quite a few cars in the 50+ years I’ve been a licensed driver, and I can’t think of an easier or more pleasant experience than the one my wife and I had with you this week. That’s because there hasn’t been one! Thank you again for your high level of professionalism and the service you provided. We are now firmly committed future buyers of the kind of cars you keep in stock: lightly-used, well-cared-for, pre-owned premium vehicles. We’ll eagerly anticipate returning in the years to come. You can be sure that when I have any friends or family looking to buy cars in the future, I'll definitely be sending them to Bob Johnson, and telling them to ask for Lonnie Schultz. More

We've bought/leased 14 cars from Bob Johnson over the years. Our go to sales person is Anne Lakis, she makes the process easy to understand, is personable & listens to our questions. years. Our go to sales person is Anne Lakis, she makes the process easy to understand, is personable & listens to our questions. More

Jon lomanco my sales person sold me a 2024 chevy equinox lt awd riptide blue he was very nice and very informative didn't pressure me at all overall a great car salesman lt awd riptide blue he was very nice and very informative didn't pressure me at all overall a great car salesman More

Easy to work with! Sam Cubiotti was the best! Lots of inventory to choose from. Sam Cubiotti was the best! Lots of inventory to choose from. More