Bob Johnson Chevrolet West - Service Center

Very convenient hours & comfortable waiting area I only had to get an inspection but I am pressed for time during the week. So it was great to get this done after 7:30 PM on a weekday. The waiting I only had to get an inspection but I am pressed for time during the week. So it was great to get this done after 7:30 PM on a weekday. The waiting area is comfortable complete with TVs and free wifi. Time passes almost too quickly because the repairs were complete before I really got settled in! More

great service kevin did a great job made sure my truck was in and out sooner than expected. highly recommend this service department to anyone , everyone was friend kevin did a great job made sure my truck was in and out sooner than expected. highly recommend this service department to anyone , everyone was friendly as always More

They did a good job on my inspection. They were accommodating and the waiting room was nice. They were also understanding when I expressed my opinion that I didn't need on my inspection. They were accommodating and the waiting room was nice. They were also understanding when I expressed my opinion that I didn't need something that they suggested. More

always come to this service center i purchased a used car from a private party...websart service made it perfect...the night time service crew is the best. thank you cindy, donna, an i purchased a used car from a private party...websart service made it perfect...the night time service crew is the best. thank you cindy, donna, and lee More

Good service Rocco took care of everything real well my vehicle was back to me in a very timely manner and the courtesy shuttle was great also. Rocco took care of everything real well my vehicle was back to me in a very timely manner and the courtesy shuttle was great also. More

My Camaro is fixed! I had been troubleshooting an electrical problem with my Camaro for a few years now. Websmart crew found that it was my aftermarket alarm system and r I had been troubleshooting an electrical problem with my Camaro for a few years now. Websmart crew found that it was my aftermarket alarm system and removed the system for me. Thank you for fixing the frustrating issue with my Camaro More

Rocco was nice and got what I needed done I bought a car 3 years ago and finding out I need 2,500$ in work done for normal driving wear and tear was not to pleasing. As I was getting help form I bought a car 3 years ago and finding out I need 2,500$ in work done for normal driving wear and tear was not to pleasing. As I was getting help form the service members Rocco was very nice and kept in touch which was great. After deciding that I didn’t want to get the work done here I went to pay for the $100. Fee to look at the car and to pick up my car the members were not so nice. The lady I had to pay did not care for my questions as I wanted a list of what was wrong with my car that I ask to be left for me when picking up my car. She sent me to someone else and wouldn’t give me the list. When I went to the next guy I had to argue with him to give me the list because he didn’t want to give it to me either after arguing he gave me the list..... ehich could have me done the first time but they wanted to argue about it and give a hard time I guess... More

Great service Easy to schedule service with a quick phone call. Email reminder for the appointment was nice. Tech Bill Swartz followed up after service to let us Easy to schedule service with a quick phone call. Email reminder for the appointment was nice. Tech Bill Swartz followed up after service to let us know our vehicle was in great shape. More

Generally pretty good Had appointment for oil change. Had to wait outside for 15 minutes for them to clear space to take in my truck. Then confusion waiting for service a Had appointment for oil change. Had to wait outside for 15 minutes for them to clear space to take in my truck. Then confusion waiting for service adviser (possibly at shift change). Cost of service was considerably above estimate, but everyone was polite and service was quick, once the above was ironed out. More