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Bob Johnson Chevrolet West - Service Center

Spencerport, NY

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80 Reviews

80 Reviews of Bob Johnson Chevrolet West - Service Center

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May 06, 2019

Very convenient hours & comfortable waiting area I only had to get an inspection but I am pressed for time during the week. So it was great to get this done after 7:30 PM on a weekday. The waiting More

by gbussey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy
April 26, 2019

great service kevin did a great job made sure my truck was in and out sooner than expected. highly recommend this service department to anyone , everyone was friend More

by deanz952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin
April 26, 2019

They did a good job on my inspection. They were accommodating and the waiting room was nice. They were also understanding when I expressed my opinion that I didn't need More

by saw1179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bassett, John Killian
April 25, 2019

always come to this service center i purchased a used car from a private party...websart service made it perfect...the night time service crew is the best. thank you cindy, donna, an More

by nazio18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cindy ladd, donna drew, lee lohrman
April 23, 2019

Good service Rocco took care of everything real well my vehicle was back to me in a very timely manner and the courtesy shuttle was great also. More

by kwsd3113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Maxon, Brian Bassett
April 22, 2019

My Camaro is fixed! I had been troubleshooting an electrical problem with my Camaro for a few years now. Websmart crew found that it was my aftermarket alarm system and r More

by mjk1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Pelligrino
April 20, 2019

Rocco was nice and got what I needed done I bought a car 3 years ago and finding out I need 2,500$ in work done for normal driving wear and tear was not to pleasing. As I was getting help form More

by LNEWELL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rocco
March 22, 2019

Lengthy and dissappointed I was there for over 2 hours for an oil change and tire rotation. I arrived and was told my alignment was off which I kind of find hard to believe bec More

by jef1781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Guardini
Apr 02, 2019 -

Bob Johnson Chevrolet West responded

Hello! I apologize that you had to wait longer than expected. It is definitely different times in our technological world!

Apr 02, 2019 -

jef1781 responded

That’s the response from the dealership?! Way to make it right! This will be the last vehicle I buy from here. It was better when it was Doan.

March 15, 2019

Great service Easy to schedule service with a quick phone call. Email reminder for the appointment was nice. Tech Bill Swartz followed up after service to let us More

by Mike B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Swartz
March 13, 2019

Generally pretty good Had appointment for oil change. Had to wait outside for 15 minutes for them to clear space to take in my truck. Then confusion waiting for service a More

by richreem77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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