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Bob Johnson Chevrolet West

Spencerport, NY

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160 Reviews
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5049 W Ridge Rd

Spencerport, NY

14559

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Showing 160 reviews

December 12, 2018

Quick! I had a great experience with Mike! Quick turn around and great service! It was very easy to contact him, car delivery was awesome! I'll definitely be More

by mdp131309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Love
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dorsett
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2018

Awesome It was a fun and enjoyable experience. It seemed to be hassle free and the sales man did a excellent job with us. The selection was great also. More

by thoferatthecastle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2018

Good experience Great experience dealing with Sam Green we thoroughly enjoy our new Silverado. Price was great, we were not planning on buying a new truck just couldn More

by jpartyka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maxon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Bob Johnson Chevrolet West responded

Congratulations! New vehicles are so exciting! Thank you for sharing your experience with us.

December 07, 2018

Vehicle Service I am extremely pleased with the service I received for my truck. Not only were they efficient with the work that needed to be done, but they did it in More

by medinaroc07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill S. (Mechanic)
Dec 10, 2018 -

Bob Johnson Chevrolet West responded

Thank you so much for your kind words. We do our best to provide quick and easy service, so it's nice to hear we did just that!

December 07, 2018

The part was fixed I'm still making sure for a week or so to see if everything that was fixed is working properly... If all is working okay I will not be back to the ser More

by mikesherry04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather, Cindy,Larry
December 06, 2018

Vehicle Service Service from start to finish was prompt and professional. Excellent service department. will keep coming back in the future for all my vehicle's serv More

by WALDO471
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Cooper, Michelle Wright
December 05, 2018

Working on my Ford F-150 Great service. Took them over a week to finish the job but Cindy called me to let me know what was going on. The job was well handled. More

by BJRM1159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy (I don't know her last name).
December 04, 2018

Great Service I showed up without an appointment for an oil change. I was out of there just short of an hour. By the way it was a Monday with a large number of cars More

by DEANSWIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know the name.
November 27, 2018

Thank you Service Department The service department were awesome. Very friendly. Kevin helped me get right in for an oil change. I thank you very much, and appreciate the hel More

by coach.travis.gillespie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maxon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2018

Terrible I will never purchase from this dealership again. Customer service went downhill since it switched companies. I used to be treated like royalty as a c More

by KRISTYCAMIDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
none
Dec 04, 2018 -

Bob Johnson Chevrolet West responded

Hello! I am sorry to hear that you feel this way as that is not the norm. Please feel free to call in and share your feedback with our service manager so we can make things right. Thank you!