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Bob Johnson Chevrolet West

Spencerport, NY

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160 Reviews
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5049 W Ridge Rd

Spencerport, NY

14559

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Showing 160 reviews

December 31, 2018

Cindy always takes care of me when I come in Never any issues when I come in for service it I love the fact I always taken care of when I come and I love the fact that Monday threw youbguys are o More

by terry.daniels41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
December 30, 2018

Absolutely amazing The dealership as well as the individual that helped me purchase my vehicle were amazing they went through hoops and climbed ladders to get me a new v More

by casrivera10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2018

Service Had to have Oil change, Tire rotation, NYS Inspection. Very satisfied with Ms. Ladd and Cashier. Awesome folks. Always courteous and friendly. More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Ladd and Cashier
December 27, 2018

Matter of Fact!! Not a good expereince with repairs being made. I'm a single mother with a few kids. I can not be without a vehicle EVER. More

by MCCOYTRELAWNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
check the record
Jan 22, 2019 -

Bob Johnson Chevrolet West responded

Please feel free to call and relay your experience to our service manager so we can make sure that you are taken care of.

December 27, 2018

Great service and service rep very helpful. Had routine service on vehicle. The experience was perfect. Very satisfied with the entire experience at the dealership. Will go back for service in t More

by cpower0346
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather, Service writer.
December 20, 2018

Purchase of new Silverado Excellent service and a great experience buying my new truck. The staff all took great care of us and made sure we got the vehicle we wanted. More

by Trplpnt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2018

I bought my dream truck ! Down to earth staff ..... no bouncing back and forth with an honest price....spend time on me making up my mind with a fair trade in price More

by fattydaddylenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Pundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott pundt , joe dellfave
December 17, 2018

2019 Equinox lease Overall a great experience, quick, easy, and no BS. Karl and Mike helped get me out of a Nissan and into a fully loaded equinox for the same price! More

by emiesch67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maxon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Mellenthine
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2018

Great Cindy the service writer was VERY Helpful. Will deal only with her for service. You need to give Cindy a RAISE for how she is with customers. I have d More

by skisin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy, Larry
December 13, 2018

Oil change My service writer was Cindy who greeted me with a smile. Cindy processed all my information and directed me to the waiting room. My car was done about More

by TASENATO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy
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