Bob Johnson Chevrolet West

Repair Work Always a pleasure working with Cindy Ladd. Her customer service and personality are outstanding...main reason why I schedule my repairs there...she i Always a pleasure working with Cindy Ladd. Her customer service and personality are outstanding...main reason why I schedule my repairs there...she is always friendly and honest with what needs to get repaired. More

I had questions. The dealer had answers. I had questions about why my replacement tires were so expensive and the service and parts departments worked together to get me product information s I had questions about why my replacement tires were so expensive and the service and parts departments worked together to get me product information sheets detailing the specifications of the performance tire we installed versus the bargain tire available in the same size to help me understand the price difference. I felt I needed this detail to be an informed consumer and understand why the expensive tires were worth the extra price. More

oil change did not have to wait long for the service to be done in and out in less than 1 hour and the coffee was allways hot did not have to wait long for the service to be done in and out in less than 1 hour and the coffee was allways hot More

NYS Inspection The service staff are very courteous, and friendly. Willing to assist you with all of your needs and also able to recommend other items that you may n The service staff are very courteous, and friendly. Willing to assist you with all of your needs and also able to recommend other items that you may need at you time of inspection. More

Great service I always deal with Larry when I go in for service. He is always nice and helpful. Nice people. Prices are fair and they always get me done in a timel I always deal with Larry when I go in for service. He is always nice and helpful. Nice people. Prices are fair and they always get me done in a timely manner More

Helped me get out of a bad truck They helped me get out of a bad lease and into a nice Silverado at a reasonable payment. They were very educated on the vehicles as well as helped me They helped me get out of a bad lease and into a nice Silverado at a reasonable payment. They were very educated on the vehicles as well as helped me setup my phone in the truck More

Easy to deal with very personable Very personable, easy to deal with, had my car ready and went over everything in and outside of the car. Dealership clean and had cars that could be t Very personable, easy to deal with, had my car ready and went over everything in and outside of the car. Dealership clean and had cars that could be test driven. Many dealerships did not let me test drive More

Great salesperson and smooth delivery with no surprises My wife and I went to dealer to test drive a few new Chevy models to determine what she wanted when her lease was up. Hour or so later we had purchas My wife and I went to dealer to test drive a few new Chevy models to determine what she wanted when her lease was up. Hour or so later we had purchased a new Tahoe. Dealer worked with us on our current lease and felt like we received a great deal on the Tahoe. My wife is happy and we were extremely pleased with the professionalism of this dealership and all there people. Everyone went out of their way to make this a smooth transaction. I would recommend Websmart Chevrolet to anyone along with Sam green who we worked with. She did a 1st class job. More

This is how you earn brand loyality! From sales to service, this is a first class operation. Everything they do is customer oriented, with the goal to leave you satisfied with your choice From sales to service, this is a first class operation. Everything they do is customer oriented, with the goal to leave you satisfied with your choice of vehicle, sales rep, and service writers. The girls you deal with in the office are the best, setting up appointments are easy, you get text or e-mail reminders. All this lets you end up knowing you picked the right dealership. More