Bob Johnson Chevrolet, Buick, GMC Truck
Le Roy, NY
Filter Reviews by Keyword
By Type
401 Reviews of Bob Johnson Chevrolet, Buick, GMC Truck
New Lease with Daryl Griswold Daryl is professional, knowledgeable and very easy to work with. No hassles or dickering. Very straightforward which we LOVE. He responded to our emai Daryl is professional, knowledgeable and very easy to work with. No hassles or dickering. Very straightforward which we LOVE. He responded to our emails promptly and corresponded in the way we were hoping too. No hidden fees or surprises! Thank you More
Comfortable I enjoy shopping local . Bob Johnson of Leroy is a very comfortable place to look for a vehicle. The surroundings are comfortable, and you don't feel I enjoy shopping local . Bob Johnson of Leroy is a very comfortable place to look for a vehicle. The surroundings are comfortable, and you don't feel pressured. Everyone is very friendly. More
Great Experience I drove 3 1/2 hours one way to their dealership as their prices were the best. The sales staff was phenomenal and very welcoming and my sister also en I drove 3 1/2 hours one way to their dealership as their prices were the best. The sales staff was phenomenal and very welcoming and my sister also ended up purchasing a vehicle. The only reason I won’t be taking my vehicle there for service is due to their distance from me. Would highly recommend them to anyone one. More
Back in a Silverado Again Drove Chevy trucks for years. Had to downsize for a couple years. Now able to get back in a Silverado. There’s nothing like the power and 4 wheel driv Drove Chevy trucks for years. Had to downsize for a couple years. Now able to get back in a Silverado. There’s nothing like the power and 4 wheel drive of this truck! More
Fast and easy Very prompt at getting m in and out in a timely fashion. pleasant waiting area. Took extra time to make sure they had every thing I needed them to do Very prompt at getting m in and out in a timely fashion. pleasant waiting area. Took extra time to make sure they had every thing I needed them to do and check. More
Arrived 30 min early I arrived 30 minutes early for a scheduled appointment to get an oil change. I was told that all fluids would be topped off also. There was one person I arrived 30 minutes early for a scheduled appointment to get an oil change. I was told that all fluids would be topped off also. There was one person waiting. The CS agent assured me I should be done in an hour. Meanwhile at least 2 other customers came in for service or maintenance. Both later customers were done and gone before me. I waited 2.5 hours, with NO updates on the status of my scheduled oil change. We will NOT use this location again. All your emoyee did was offer an apolpgy. NO EXPLANATION WHAT-SO-EVER More
High quality and friendly service. My car needed multiple repairs done. They got it ready as quickly as possible keeping me posted all along the way. I have confidence in their abilitie My car needed multiple repairs done. They got it ready as quickly as possible keeping me posted all along the way. I have confidence in their abilities and they are very friendly and courteous. More
Good Customer Service and Dependable Work Haley gave me very good service. She got my truck in as quickly as she could - my back brakes were bad. Haley made sure I had a vehicle to use while Haley gave me very good service. She got my truck in as quickly as she could - my back brakes were bad. Haley made sure I had a vehicle to use while my truck was being worked on. She notified me with the progress of the work being done - she called me - I didn't have to call her. More
always get to my vehicles quickly always willing to help no matter how busy they are and polite to the customers along with a brief description of service performed and any problems th always willing to help no matter how busy they are and polite to the customers along with a brief description of service performed and any problems that should be addressed even though thats not what you needed done. More
New car Tom Macey was great. But... financial manager did not complete paperwork by my pick up date. I then had to make a return trip. With less than 200 m Tom Macey was great. But... financial manager did not complete paperwork by my pick up date. I then had to make a return trip. With less than 200 miles the check engine light came on. Steve in service corrected the issue in less than an hour. Im not pleased that first service was before 200 miles on vehicle No compensation to me for making trip back for paperwork or service on new vehicle!! More