Bob Johnson Chevrolet, Buick, GMC Truck
Le Roy, NY
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401 Reviews of Bob Johnson Chevrolet, Buick, GMC Truck
Great salesperson and dealership When I first walked in Carissa greeted me. I told her what I was looking for, what my financial situation was and she took care of it. That was 3 cats When I first walked in Carissa greeted me. I told her what I was looking for, what my financial situation was and she took care of it. That was 3 cats ago!! Every time she takes great care of me. More
Excellent! The entire staff are very helpful, incredibly knowledgeable and always nice. The facility is very clean, internet access during service appointments i The entire staff are very helpful, incredibly knowledgeable and always nice. The facility is very clean, internet access during service appointments is a great perk! More
Buick encore Salesman very informative and not pressuring. Price of encore was great got the payment I wanted. Friendly and clean atmosphere. I will recommend thi Salesman very informative and not pressuring. Price of encore was great got the payment I wanted. Friendly and clean atmosphere. I will recommend this dealership. More
wonderful! I had gone to Bob Johnson just after going to another dealer that had quoted me a ridiculous price. I met Doug, told him what I wanted, the price I wa I had gone to Bob Johnson just after going to another dealer that had quoted me a ridiculous price. I met Doug, told him what I wanted, the price I wanted and within 30 minutes, I had started the process to get my new car! The monthly payments were $73 cheaper than the other dealer. No hassle, no haggling and no money down. More
First Service I was greeted by a friendly service advisor, told the approximate time expected, went to the waiting area and was able to access WI-FI. When complete, I was greeted by a friendly service advisor, told the approximate time expected, went to the waiting area and was able to access WI-FI. When complete, received my keys, got help with cell pairing and drove off in a clean car. More
Great Job! Very happy with my cars service done. The staff are all friendly and knowledgeable. Love having my car serviced at bob Johnson in LeRoy. Will continue Very happy with my cars service done. The staff are all friendly and knowledgeable. Love having my car serviced at bob Johnson in LeRoy. Will continue to use Bob Johnson in future. More
Brakes Service I expected to have all my brakes were in need of replacement due to pulsation on braking. The service advisor informed me that the rear brakes were t I expected to have all my brakes were in need of replacement due to pulsation on braking. The service advisor informed me that the rear brakes were the cause. They replaced the rear rotors and pads and that it would fix the pulsation problem. I drove it and the braking was smooth and I was satisfied. I ended up only paying for the 2 rear brake service and can put off replacing the fronts later this year. I also didn't have to wait very long and had a cup of coffee and a snack. More
great service writer Kevin explained in detail what goes into a tune up on my car and answered all add'l question on items that I was not sure about. Thank You Kevin explained in detail what goes into a tune up on my car and answered all add'l question on items that I was not sure about. Thank You More
As always very satisfied Service at dealership is always been topnotch. The convenience of making an appointment is one of the things I like. Always have been treated very g Service at dealership is always been topnotch. The convenience of making an appointment is one of the things I like. Always have been treated very good. The employees are always very helpful and very friendly. More
Best Car Shopping Experience - Thank you Carissa! From the moment I walked into Bob Johnson's in LeRoy everything went smoothly. I was greeted by Carrissa Novitske, who was professional yet, open and From the moment I walked into Bob Johnson's in LeRoy everything went smoothly. I was greeted by Carrissa Novitske, who was professional yet, open and warm. This immediately put me at ease. I explained what I was looking for, my situation and budget. Found the perfect car for me, and had a signed deal by time I left. However, the excellent customer service didn't stop there. The day I picked up my car and we were signing the papers, she realized that Finance had missed adding my $277 rewards dollars. Immediately, sent the contract back and had it re-done and my payment went down! The next day I was having problems with the blue tooth connection. Again Carrissa was there for me, took my call explained what I needed to do. I can't say enough about the excellent sales person Carrissa is! I highly recommend her to anyone looking to purchase a car. More