Bob Johnson Buick GMC South - Service Center

Lets face it when our car needs service the last thing you want to deal with is a long wait without your car to get the needed work done. I have brought my trucks to patricks numerous times for various re you want to deal with is a long wait without your car to get the needed work done. I have brought my trucks to patricks numerous times for various repairs. From simple oil changes and minor service work to more involved mechanical issues and they have always exceeded my expectations. The timely manner they get me out of there when dropping off vehicle to giving an accurate timeline on when things will be accomplished. My experience with other dealerships on service is they give you false info when things can get done and that puts me in bad spot because I rely on my trucks for work. I recommend patricks to family and friends if they need service or a new vehicle. A+ dealership More

I have had great service here, they reccomend services that I need and the price they charge is very good. My car has always been fixed correctly the first time. They also always have my car ready when that I need and the price they charge is very good. My car has always been fixed correctly the first time. They also always have my car ready when I need it, and even have washed it several times free as part of their service. The work they have performe on my Pontiac is so good that i take my sons Chevy to be serviced there as well. Plus they have a great shuttle service - and everyone at the dealership is very friendly. More

I took my 2010 Buick Lucerne in on Wednesday 3/4/13 for the 30k service and I explained that I heard a noise in the steering. They completed the 30k service and then checked out the steering problem. It wa the 30k service and I explained that I heard a noise in the steering. They completed the 30k service and then checked out the steering problem. It was difficult because it didn't always sound loud. They were very persistant and determined that the steering rack needee to be replaced. I took the car back on Wednesday 3/6/13 to have that work done and upon completion they test drove the vehicle and found that the computer indicated that there was signal. It took a lot of dedication to get a duplicate signal but it finally paid off. After trial after trial they finally received several other false signals which indicated a faulty computer. They replaced the computer and performed the needed test to confirm the problem was solved. I'm sooooo!! thankful for this crew having the stick-to-itiveness, the dedication and the persistance to find the problem and fix it. ( WAY TO GO GUYS ) THANKS AGAIN. More

I had a pretty nasty bender with my dodge Ram. Being as I really like my truck I wanted it fixed to look new again.I was dreading the entire experience. I have to say that Patricks made this a painless expe really like my truck I wanted it fixed to look new again.I was dreading the entire experience. I have to say that Patricks made this a painless experience. 5 minutes after pulling in they had my truck inside washing it off and assessing the overall damage. while they were doing this enterprise rental came to the desk, they are located on site. All told I was there for about 25 minutes and I left in a nice new rental car. Later the same day they called me with the estimate and the estimated completion date. All was satisfactory to me and the forged ahead with my repairs. I picked up my truck today...on the day promised,and WOW! My truck looks great. Sparkling and new. I really could not be happier. And I was able to just drop off the rental keys to them,they took care of the rest. Absolutely grade A. I would recommend them to anyone. Great service,great job,and they keep you informed of the progress on your vehicle. More

Warranty work was done first time and quickly. Jeff went out of his way to replace rather than repair a part for a better result out of his way to replace rather than repair a part for a better result More

Steve Gordon is awesome! He always makes sure my Vibe is well serviced and safe. I recently took my Vibe in for an oil change and Steve spotted tire wear. I had meant to replace the tires a month before b well serviced and safe. I recently took my Vibe in for an oil change and Steve spotted tire wear. I had meant to replace the tires a month before but had forgotten about it. I definitely needed new tires! Steve found the right tires for my car at a good price! That is service you can trust. Last December my engine light, skid light and another warning light stayed on no matter what I reset, but fluid levels were fine and the car drove well. What a dilemma! An experienced Patrick mechanic knew just what to look for. It seems spiders had nested in the air conditioning drain blocking water drainage. The water back up was raising havoc with sensors. Who would have thought! In was an inexpensive fix! Patrick will continue to have my business because they provide service you can depend on and trust. Anna More

Anytime I bring my car in for service, my service advisor, Jeff Palm goes above & beyond to provide great service. He always keeps me up to date on my vehicles progress & doesn't perform any services advisor, Jeff Palm goes above & beyond to provide great service. He always keeps me up to date on my vehicles progress & doesn't perform any services without first consulting me. He makes sure I understand each action that needs to be taken & checks that his team has performed them well. Even when he's extremely busy, he has fit my car in to adjust the air pressure & change windshield wipers for me. Because of the great service & reliability Jeff has provided, the 1 hour round trip to this dealership is well worth it. This is the only place I trust to bring my car to. More

Each time I had my vehicle in for service I've spoken to Jeff Palm. I've found him to be extremely professional in seeking my input as to what I've noticed that was wrong with my vehicle; and for ensuring Jeff Palm. I've found him to be extremely professional in seeking my input as to what I've noticed that was wrong with my vehicle; and for ensuring that I understood the service department's assessment of the problem and cost to repair. Everything has always been fair and reasonable. I have never enjoyed interfacing with a dealership for service until I purchased a vehicle from Patrick. The professional treatment and knowledgeable staff, as well as a very comfortable, wifi enabled waiting area makes this dealership the only one to service my vehicle. It is a pleasure to do business there. More

Told Jeff at service what my problem was, all the trouble lights were going on. This was in addition to just having a oil change because he was squeezing me in.Jeff the mechanic came to see me and told me wh lights were going on. This was in addition to just having a oil change because he was squeezing me in.Jeff the mechanic came to see me and told me what he did and having said that I asked him if he could tighten my hood. As always Jerry Kehoe made it happen. More

Every time I come in for service and no matter helps me, I feel they have my best interest at heart. They take their time to be helpful and explain what I need or have done. I am exceptionally pleased wi I feel they have my best interest at heart. They take their time to be helpful and explain what I need or have done. I am exceptionally pleased with Patrick and will recommend to others as I already have. More