Bob Johnson Buick GMC South - Service Center
Henrietta, NY

199 Reviews of Bob Johnson Buick GMC South - Service Center
Great Service Department Service personnel are always professional, helpful, knowledgeable, and friendly. The service work is done on time and at the price that they quote. Service personnel are always professional, helpful, knowledgeable, and friendly. The service work is done on time and at the price that they quote. It is always a pleasure to do business with the Service Team at Patrick, even when you are having to spend money on repairs to your car that you would rather not have to do. More
Great service department Thei visit the service associate was Mario. He had everything ready for my visit, rental and paperwork ready for my arrival to get me in and out as qi Thei visit the service associate was Mario. He had everything ready for my visit, rental and paperwork ready for my arrival to get me in and out as qick as possible. They always seem to work as team helping each other any way possible ( Mario,Jeff & Jeff ). The service department is really great. More
Best dealership I ever worked with Service is the number one reason people return as customers. Every time I call, visit or have my car serviced, I am greeted in a friendly manor, serv Service is the number one reason people return as customers. Every time I call, visit or have my car serviced, I am greeted in a friendly manor, service listens to all my issues and offers solutions. If I'm in a time crunch, I can't expect service to make me a priority but they certainly go out of their way help. This is the first time ever I had a dealership I feel really feel comfortable with. Thank you. More
Compassionate and reassuring care Kudos to John Tarplee and Jeff Dahlin of the service department. Had a possible issue with my car late on a Friday and they willingly stayed to assess Kudos to John Tarplee and Jeff Dahlin of the service department. Had a possible issue with my car late on a Friday and they willingly stayed to assess my car. They reassured me that it was safe. More
the greatest Every time. I come in for service then out do themself with fast service and be friendly and help you went my truck broken down. Dennis Beaumont Every time. I come in for service then out do themself with fast service and be friendly and help you went my truck broken down. Dennis Beaumont More
Collision Repair on 2012 Rogue - Great Job Deer accident. Patrick Collision Service was friendly and efficient. Best experience in collision repair of the few I've had over the years with veh Deer accident. Patrick Collision Service was friendly and efficient. Best experience in collision repair of the few I've had over the years with vehicles. Work was done in only two days and everyone was friendly and helpful in all respects - dropping off, damage estimation, car rental and pick-up. More
Being a Customer I feel like a customer at this dealership, not a number, not a buyer but a customer who deserves and gets professional and courteous treatment. I feel like a customer at this dealership, not a number, not a buyer but a customer who deserves and gets professional and courteous treatment. More
Great Service Experience! So impressed with your service department. First, they fit our appointment in with short notice. And Steve took the time to explain the best options t So impressed with your service department. First, they fit our appointment in with short notice. And Steve took the time to explain the best options to fix our problem even though he was obviously very busy. Your service area is the cleanest I have ever seen of any auto repair facility around. It looks like those white floors are polished every hour! The work on our vehicle was done at the time promised and at the price estimated. All these things don't always happen when you bring your car in for service....but they do at Patrick. Great job! - John P. from Greece, NY More
Collision work Excellent service & quality workmanship. Our car was backed into while we were in a store. Patrick's help us through the rental process & a quality Excellent service & quality workmanship. Our car was backed into while we were in a store. Patrick's help us through the rental process & a quality & speedy repair process. More
Excellant service very friendly and knowledgable staff Had oil changed, 27 point inspection , tires rotated and a NY state inspection. Was easy to make an appointment and was greeted immediately upon arriv Had oil changed, 27 point inspection , tires rotated and a NY state inspection. Was easy to make an appointment and was greeted immediately upon arriving. All work was completed in a professional manner and very quickly. I have always taken my vehicles to Patrick's for service and have grown used to the excellant service and treatment I receive. More