Bob Johnson Buick GMC South - Service Center

The seminar was a new and great expereince for me. The shuttle service was actually enjoyable and everyone at Patrick is very focused on customer service - not just the sale. shuttle service was actually enjoyable and everyone at Patrick is very focused on customer service - not just the sale. More

Vehicle was taken to the dealer for state inspection, rotate tires and lube, oil etc service. I had an appointment and I arrived a few minutes prior to scheduled. This service took almost two hours. D rotate tires and lube, oil etc service. I had an appointment and I arrived a few minutes prior to scheduled. This service took almost two hours. During this time no one told me anything. Finally I saw my vehicle parked in the parking lot and went to the service manager and told him that my car was ready. This is my third such "lousy" service visit to this dealer. I think it may be my last. More

great job ahd my vehicle in for an accident and they replaced my bumper and matched the paint perfectly cannot see any difference anywhere thanks replaced my bumper and matched the paint perfectly cannot see any difference anywhere thanks More

The person I dealt with was friendly. The only thing I had done was an oil change, and a tire problem. Service as in a timely manner. had done was an oil change, and a tire problem. Service as in a timely manner. More

This was my second visit to Patrick in the last few years. On both trips, I was assisted by Rachel Van Bortle & Mark Spak in Collision. I found these representatives to be friendly and very knowledge years. On both trips, I was assisted by Rachel Van Bortle & Mark Spak in Collision. I found these representatives to be friendly and very knowledgeable about their services and the process in general. Rachel took the initiative to call my insurance company and the insurance adjuster to get more information for me about the time estimates that my car would be in for service. She then personally walked me to the Enterprise Rent-A-Car desk, where I was ably assisted by Kaelin. After my vehicle repair was completed, Rachel greeted me by name as I entered the shop and asked if I would like the car washed before I retrieved it. She even returned the rental car keys to Enterprise for me. I made the choice to return to Patrick because of the service I received there the first time, and I have not been disappointed the second time. I highly recommend this dealership. More

Patrick Buick - GMC is the best dealership service department I have ever done business with. They have a friendly staff and clean waiting room. The work is completed right the first time. When I s department I have ever done business with. They have a friendly staff and clean waiting room. The work is completed right the first time. When I shop for my new Buick LaCrosse, there will be only one place for me to buy; Patrick Buick - GMC. More

Absolutely outstanding customer service and attention to detail. Would absolutely recommend Patrick sales and service to anyone. I fully intend to have Patrick GMC fill my future vehicle needs. detail. Would absolutely recommend Patrick sales and service to anyone. I fully intend to have Patrick GMC fill my future vehicle needs. More

Since acquiring my Regal in 2010, Patrick has serviced my car on several occasions. Each time it has been an enjoyable experience. Most recently David Sanza has been my contact and advisor and he has gone o car on several occasions. Each time it has been an enjoyable experience. Most recently David Sanza has been my contact and advisor and he has gone out of his way to insure my satisfaction. While media adverisement is undoubtedly necessary, to me, it is the treatment of the customer that really closes the deal. Based on my most recent experiences with Dave, Patrick makes it happen; I thank them and would recommend them highly. Hugh Crowley More

Jeff was very helpful in finding the part that we needed that morning. He explained the delay in getting the part from another dealership and was extremely well versed in the problem. Thanks to him. that morning. He explained the delay in getting the part from another dealership and was extremely well versed in the problem. Thanks to him. More

I have purchased vehicles and had service done on all of them at Patrick's for the past 20 years. I have nothing but good to say about the whole service I receive every time I bring in my Vehicle. This past them at Patrick's for the past 20 years. I have nothing but good to say about the whole service I receive every time I bring in my Vehicle. This past time it was for repairs covered under my extended warentee program and evreything went very smoothly. Steve kept me informed every step of the way and arranged for me to get a rental while work was being done on my suv. The work was performed in a very professional manner and I am quite pleased with the results. More