
Bob Johnson Auto Group
Rochester, NY
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193 Reviews of Bob Johnson Auto Group
It was a complete waste of time. Drove 1 and 1/2 hours there and we were not able to drive the car or make a deal. The salesman was ready to go home and wasn't interested in making a Drove 1 and 1/2 hours there and we were not able to drive the car or make a deal. The salesman was ready to go home and wasn't interested in making a deal. Will never go back. More
Very bad experience. My frontier truck has paint falling off and the dealership does nothing to help us. We purchased it new with a extended warranty. We have been bill My frontier truck has paint falling off and the dealership does nothing to help us. We purchased it new with a extended warranty. We have been bill over 4k in transfercase work. They said it wasn't covered. How can this be?. I've spoken to the service manager Tom w. Many times. Gotten the run around everything. Service contract company says the claims on the transfer case where never submitted. Why is that?... the worst is the paint and rust! It's 4 yrs old and 60k mi. More
I was from out of state so they said they couldn’t sell me a car. Kinda stupid if you ask me but that’s okay I found a different car in a different state and bought that one me a car. Kinda stupid if you ask me but that’s okay I found a different car in a different state and bought that one More
We had a very good experience working with this dealership. They had the vehicle that we wanted and we would be coming from four hours away to buy it. Mark helped us to do all the paperwork ahead o dealership. They had the vehicle that we wanted and we would be coming from four hours away to buy it. Mark helped us to do all the paperwork ahead of time and made sure that everything was in place so that when we got there we wouldn’t have to wait very long to complete everything and get back on our way home. The whole process went very smoothly and everybody seemed very honest and genuine. We are completely in love with our vehicle and would absolutely shop there again. More