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Bob Johnson Auto Group

Rochester, NY

4.1
187 Reviews
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3817 W Henrietta Rd

Rochester, NY

14623

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Showing 187 reviews

March 23, 2015

Leasing It was a real pleasure working with Mark.. He knew his product, was patient with me and was extremely friendly. I would work with him again. More

by trellis1943@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mark intini
March 22, 2015

Great Experience! Let's be honest - as good as a dealership is, the sales person can make or break your experience. We were fortunate enough to work with Andrew who wen More

by Penfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Dana
March 21, 2015

Joe Yanda From the minute I walked in the showroom, I felt comfortable and well-cared for. This is due only to the particularly open and accommodating style of More

by LeahNoonan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Yanda
March 16, 2015

Perfect!!! My sales associate, Bobby, was the best. I love my new truck. Everyone was friendly, honest, and I appreciate Bobby explaining all the paperwork and More

by Gabriel4X4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
March 12, 2015

The best haggling is NO haggling!!! It was important to me to have a personable, as well as knowledeable sales associate. William had a great sense of humor, and interacted with me, at More

by Susie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William and Will
March 07, 2015

Wonderful experience buying my new car! We loved the experience and customer service that we received this year. I previously leased a Sentra and i figured ending my lease early would be a d More

by Kerri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Yanda
March 06, 2015

Easy car-buying experience Bobby Coleman made my car buying experience easy. He was patient, thoughtful, easy to work with, and truly wanted to be sure I was happy with my purc More

by Amanda C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Coleman
March 06, 2015

Buying a used car I have to say one of the most pleasant experiences I have ever had when buying a vehicle. I have had other sales people be very nice but most of the More

by Willie2762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Faggiano
March 03, 2015

Time Efficient, Functional/Knowledgable, and Personable Mark Intini and the staff that supported him in our leased-Leaf exchange was knowledgable, steadily courteous of my time, and got me extricated from m More

by Emilie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Intini
March 03, 2015

What a relief! After having had some pretty unpleasant experiences in car shopping, Terry and the team at Dorschel were truly a breath of fresh air. There was no pr More

by RL2231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Butler
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