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Bob Johnson Auto Group
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 187 reviews
Exceptional I will definately recommend the dealership to others. Everyone was friendly knowledgeable and very helpful. The Altima is a fantastic car at a great p I will definately recommend the dealership to others. Everyone was friendly knowledgeable and very helpful. The Altima is a fantastic car at a great price. More
No pressure This is my second purchase from Dorschel and they have amazing no pressure approach and will answer all the questions you have. The finance department This is my second purchase from Dorschel and they have amazing no pressure approach and will answer all the questions you have. The finance department is very good as well. I got very good rate with a decent credit score. Why wouldn't I buy from them again? Next year, I will get a different vehicle for my wife and guess where I will go? Dorschel! More
Nice employees Very nice employees. Was told 1 price on first day, next day I came in I was told another higher price. I understood the price was going to go up, b Very nice employees. Was told 1 price on first day, next day I came in I was told another higher price. I understood the price was going to go up, but I felt it went up a lot more than it should have. Loved how they do the appraisal of my car. First time iv ever been able to "sell my car" to a car dealer. More
very good was at dealership from 1;00 to about 7;15. to long.salesman waited on other customers while making us wait. short on sales staff?????? other wise good was at dealership from 1;00 to about 7;15. to long.salesman waited on other customers while making us wait. short on sales staff?????? other wise good . More
great experience Bill Treadway and Phil Meek were just so wonderful to work with. Comprehensive..kind professional. Experts in all facets of auto sales and product rel Bill Treadway and Phil Meek were just so wonderful to work with. Comprehensive..kind professional. Experts in all facets of auto sales and product related questions. More
Nissan Pathfinder Purchase Everything was great. Would have liked a better price for my trade in, but other than that my experience was good. The people were friendly and the ve Everything was great. Would have liked a better price for my trade in, but other than that my experience was good. The people were friendly and the vehicle is great. More
Like the sales team...thought I got a very good trade deal. I felt no pressure to trade or buy. I got a great trade in value which made use feel that the Nissan Rogue hold their value. We liked our last Rogue I felt no pressure to trade or buy. I got a great trade in value which made use feel that the Nissan Rogue hold their value. We liked our last Rogue so much we bought a new 2015 Rogue. More
A complicated situation made easy! I purchased a vehicle at Dorschel while still living in Ohio. Nick Brosius worked with me long-distance to complete the process. This took a lot of I purchased a vehicle at Dorschel while still living in Ohio. Nick Brosius worked with me long-distance to complete the process. This took a lot of persistence on his part, which I really appreciated. He was great at communicating with both me and my parents (who worked with him in-person) to keep everyone informed through the process. Overall, he was very helpful and the process went smoothly, even under a time crunch. More
How Refreshing! Ryan listened to what we wanted and never tried to push anything we hadn't asked for. He was thoroughly professional, knowledgeable and pleasant to d Ryan listened to what we wanted and never tried to push anything we hadn't asked for. He was thoroughly professional, knowledgeable and pleasant to deal with. We've purchased from Dorschel before and chose to return, even though we live considerably farther away now. We shopped dealers closer to home, but couldn't beat the price, selection of certified cars, or hassle-free experience. When a small issue arose with the car we had purchase, it was resolved entirely to our satisfaction. I no longer dread buying a new car as long as I have Dorschel as an option. More
Smooth and painless Our salesman was helpful, kind, relaxed and thorough. Because of the clear and simple policy we felt no pressure. It is nice not to feel like you h Our salesman was helpful, kind, relaxed and thorough. Because of the clear and simple policy we felt no pressure. It is nice not to feel like you have to haggle for everything. They gave me a reasonable price for my trade in and the new vehicle was reasonably priced as well. I have no regrets and will go back next time I need a vehicle. More