Back

Bob Johnson Auto Group

Rochester, NY

4.1
187 Reviews
Contact Dealership

3817 W Henrietta Rd

Rochester, NY

14623

Directions

By Type

Showing 187 reviews

May 19, 2015

Exceptional I will definately recommend the dealership to others. Everyone was friendly knowledgeable and very helpful. The Altima is a fantastic car at a great p More

by Firstaltima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Angelo
May 17, 2015

No pressure This is my second purchase from Dorschel and they have amazing no pressure approach and will answer all the questions you have. The finance department More

by Kiev1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan and Eliscio (probably spelled wrong)
May 11, 2015

Nice employees Very nice employees. Was told 1 price on first day, next day I came in I was told another higher price. I understood the price was going to go up, b More

by maxafin61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
May 10, 2015

very good was at dealership from 1;00 to about 7;15. to long.salesman waited on other customers while making us wait. short on sales staff?????? other wise good More

by tom
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark. saleman
May 10, 2015

great experience Bill Treadway and Phil Meek were just so wonderful to work with. Comprehensive..kind professional. Experts in all facets of auto sales and product rel More

by lms01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bill treadway, Phil meek
May 09, 2015

Nissan Pathfinder Purchase Everything was great. Would have liked a better price for my trade in, but other than that my experience was good. The people were friendly and the ve More

by bali3698
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hostutler
May 05, 2015

Like the sales team...thought I got a very good trade deal. I felt no pressure to trade or buy. I got a great trade in value which made use feel that the Nissan Rogue hold their value. We liked our last Rogue More

by cargyuyjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armand Miale and Nick Brosius both excellent sales persons.
May 04, 2015

A complicated situation made easy! I purchased a vehicle at Dorschel while still living in Ohio. Nick Brosius worked with me long-distance to complete the process. This took a lot of More

by firsttimecarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Brosius
May 04, 2015

How Refreshing! Ryan listened to what we wanted and never tried to push anything we hadn't asked for. He was thoroughly professional, knowledgeable and pleasant to d More

by Canandaigua Couple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Chacinski
May 04, 2015

Smooth and painless Our salesman was helpful, kind, relaxed and thorough. Because of the clear and simple policy we felt no pressure. It is nice not to feel like you h More

by steve and heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Yanda
...
13
...