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Bob Jeannotte Buick GMC

Plymouth, MI

4.5
74 Reviews
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14949 Sheldon Rd.

Plymouth, MI

48170

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Showing 74 reviews

March 06, 2026

I have had the pleasure of doing business with the service department at Bob Jeannotte Buick GMC for almost 30 years and I always get a positive experience no matter what service I need. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
March 03, 2026

Very easy to deal with, and worked very hard to get the truck I wanted. More

by Rdarel00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Calvin, Steve Adams
February 09, 2026

The Sales staff straight forward and courteous. They even found me a vehicle that was better than what I came in for and a great price. More

by Cmack0074
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabeah and Steve
Mar 02, 2026 -

Bob Jeannotte Buick GMC responded

Our entire team at Bob Jeannotte Buick-GMC works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Till the next time we meet, take care!

January 29, 2026

Very friendly dealership! Relaxed vehicle leasing process and little to no pressure from the sales team! More

by Greyman7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robeah Hachem, Steve Adams
Feb 05, 2026 -

Bob Jeannotte Buick GMC responded

Thank you for taking the time to share your recent leasing experience with us. We are thrilled to hear our team members delivered such a wonderful process for you. Thanks again for choosing Bob Jeannotte Buick-GMC and we hope you enjoy every mile in your new vehicle. Take care and safe travels, Greyman7!

Feb 05, 2026 -

Greyman7 responded

Thank you again!

January 06, 2026

Love my new 2026 Buick Enclave! Rob Hachem helped us seal the deal before the new year, and he was absolutely fantastic to work with. Great salesman—knowledgeable, friendly, and mad More

by SMF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hachem
December 30, 2025

I had an excellent experience at Bob Jeannotte Dealership's service department. Margaret Smith was friendly and professional. She kept me updated throughout the entire process. My car was ready More

by susanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARGARET SMITH
Dec 30, 2025 -

susanb responded

susanb I had an excellent experience at Bob Jeannotte Dealership's service department. Margaret Smith was friendly and professional. She kept me updated throughout the entire process. My car was ready on time and in great condition. I highly recommend their service. Thank you very much for a job well done, as always!

December 16, 2025

Great easy transaction. I go here for all my service and sales needs. The staff treats me like family. More

by RJJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent
Dec 24, 2025 -

Bob Jeannotte Buick GMC responded

Thank you for choosing Bob Jeannotte Buick-GMC as your 1st choice for all of your automotive needs. We appreciate you being a part of our family and look forward to continuing to do business with you for many years to come. Wishing you safe and Happy Holidays!

October 26, 2025

Good sales and service experience. Could do a better job of explaining extended warranty program. More

by Christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure.
August 24, 2025

I’ve been going to the dealership for years and there’s a reason great fast honest service More

by thirstyvending
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Aug 29, 2025 -

Bob Jeannotte Buick GMC responded

Our team is thrilled to receive your amazing feedback. We are so pleased you continue to choose Bob Jeannotte Buick-GMC for all of your automotive needs, and we hope to work with you for many more years to come. Best wishes for an amazing day!

July 04, 2025

We recently went to Bob Jeannotte’s dealership on Sheldon in Northville, MI for an oil change. They changed the oil but then told my wife that we had a stabilization bar that had rusted thru, but it wasn More

by 11dmb11
Recommend Dealer
No
Employees Worked With
Chris Moody
Jul 10, 2025 -

Bob Jeannotte Buick GMC responded

We regret to hear of your situation with us, and we are working to get to the bottom of this concerning manner. We have reached out on every platform you have left a response to and have not had any success. We ask you to please reach out to our Customer Experience manager or Service manager as soon as possible, we would like to address this matter with you personally. Thanks again, we look forward to talking with you soon!

Jul 11, 2025 -

11dmb11 responded

you had the opportunity to do what was right on our initial visit. but you didn't. you broke our trust, lied to us and tried to take advantage of us by creating a false situation. everything that happened is included within the review. while I'll spend :30 typing a response, spending more time with your dealership is the last thing we want to do.

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