Bob Jeannotte Buick GMC
Plymouth, MI
Filter Reviews by Keyword
By Type
Showing 74 reviews
I have had the pleasure of doing business with the service department at Bob Jeannotte Buick GMC for almost 30 years and I always get a positive experience no matter what service I need. service department at Bob Jeannotte Buick GMC for almost 30 years and I always get a positive experience no matter what service I need. More
Love my new 2026 Buick Enclave! Rob Hachem helped us seal the deal before the new year, and he was absolutely fantastic to work with. Great salesman—knowledgeable, friendly, and mad Rob Hachem helped us seal the deal before the new year, and he was absolutely fantastic to work with. Great salesman—knowledgeable, friendly, and made the process smooth and stress-free. I’ve always received excellent service from this dealership, and this experience was no exception. Highly recommend them if you’re looking for a great car and outstanding customer care! More
I had an excellent experience at Bob Jeannotte Dealership's service department. Margaret Smith was friendly and professional. She kept me updated throughout the entire process. My car was ready Dealership's service department. Margaret Smith was friendly and professional. She kept me updated throughout the entire process. My car was ready on time and in great condition. I highly recommend their service. Thank you very much for a job well done, as always! More
We recently went to Bob Jeannotte’s dealership on Sheldon in Northville, MI for an oil change. They changed the oil but then told my wife that we had a stabilization bar that had rusted thru, but it wasn in Northville, MI for an oil change. They changed the oil but then told my wife that we had a stabilization bar that had rusted thru, but it wasn’t something they could fix. They showed her 3 pictures of what they found and said this would affect the overall quality of our ride and to expect knocking, squeaks and bumpiness moving forward. She had them text her the pictures before leaving and we made an appt w our mechanic to get a second opinion. He put our SUV up on his lift and also took pictures to compare against what Jeannottes had given us. Not only was there nothing wrong with our vehicle, but the pictures that Jeannotte’s had given us were not even of our vehicle!! ????????? Um what? So Jeannotte created a fake issue with our SUV, provided pictures of a different vehicles issues saying it was ours, said it wasn’t something that could be fixed. For what? Is this a new sales tactic to try and get someone to buy a replacement vehicle? Talk about a fraudulent dealer experience. Do not go to Bob Jeannotte dealership on Sheldon in Northville, MI. They lie, they deceive their customers, they try to take advantage of people, they take pictures of other vehicles issues and try to pass them off as yours. Do not trust Bob Jeannottes. Do not buy a vehicle from them. Do not have them service your existing vehicle. They are fraudulent and cannot be trusted. Shame. Shame. Shame. More

