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Bob Howard Toyota

Oklahoma City, OK

4.5
636 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 636 reviews

June 12, 2025

Dealer gave me a free oil change. They prompted me via email and provided me an appointment the next day. Very professional. More

by cklann999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
June 12, 2025

This is my second time taking newer Highlander in for a front wheel alignment. It still pulls to the right just like the first time. The car only has 24,400 miles and most of it was on great roads in Presc More

by mclemoreleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly
Jun 13, 2025 -

Bob Howard Toyota responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Justin West Asst Service Manager jwest@group1auto.com

June 11, 2025

High quality, professional, representative and service agents. Cashier was efficient and pleasant. Waiting area had nice refreshments and comfortable chairs but the À/C didn’t seem to be working well on t More

by Skihog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony and George
Jun 12, 2025 -

Bob Howard Toyota responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

June 07, 2025

The service for my car was great! ! I was in and out within 45 minutes!! More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 10, 2025 -

Bob Howard Toyota responded

Hi Sarah, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

June 03, 2025

Very good service, quick turn around, good explanations, friendly staff, clean facilities, no sales person pressure all the time More

by pokeontap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
Jun 07, 2025 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2025

Kelly was so amazing and really went above and beyond to help me! She is new to her role, but no doubt is a great addition to the service team. She seamlessly made sure my service was completed in a timel More

by tsmcculler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly and George
Jun 07, 2025 -

Bob Howard Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2025

Excellent staffs , I was stop by for service 1st time and they take care really nice More

by vinnbui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
May 31, 2025

Curtis has been exceptional in keeping us informed and going out of his way to get our car serviced. Thank him very much. More

by Juanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Jun 03, 2025 -

Bob Howard Toyota responded

Hi Juanita, we're happy to hear you had such a positive experience with Curtis! Feel free to reach out to us if you need anything. Have a wonderful day.

May 30, 2025

They were great! Very friendly and very fast service! I was finished in 45 mins More

by donnahankins64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley, girl at the check out desk and a guy that got me my car
Jun 02, 2025 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 29, 2025

My experience was great as in the past. I would recommend the dealership to my friends. More

by rpayton54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
May 30, 2025 -

Bob Howard Toyota responded

Hello, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

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