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Bob Howard Toyota

Oklahoma City, OK

4.4
557 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 557 reviews

February 22, 2025

Took Highlander for an Oil change and Brake inspection. Service tech said he would text me in 2 hours. 6.5 hours later I called the dealership for a update since I had not received a Text. Tech that answer More

by Rob1sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
February 22, 2025

Scheduled an oil and filter change. Arrived early and they took me right away. The associates were friendly and helpful. More

by B.cromie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota
February 04, 2025

Loved working with Curtis. First time I had been to the dealership. He was helpful and the service was prompt. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Feb 07, 2025 -

Bob Howard Toyota responded

Hi Diane, we're happy you found our staff to be so supportive during your experience here at Bob Howard Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2025

Great buying experience with no surprises or surprise fees. Looking forward to having our truck once all the accessories are added. More

by stanevans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac n Mikaela
Feb 10, 2025 -

Bob Howard Toyota responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 02, 2025

They are more proficient with their maintenance services. I am very impressed with the new flow through of processes of handling of the maintenance. More

by James.sfa32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brit
Feb 06, 2025 -

Bob Howard Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2025

Very fast and efficient on getting me in an out of the dealership! Thank you for the great service More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Feb 03, 2025 -

Bob Howard Toyota responded

Hi Joy, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

This dealership is always so honest and does not try to rip you off or blindside you! More

by vav.nolen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 03, 2025 -

Bob Howard Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 29, 2025

Bob Howard Toyota provided an excellent car-buying experience! George was fantastic—knowledgeable, friendly, and efficient. The entire process was smooth and hassle-free. Highly recommend this dealers More

by Mike.olson78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George denham
Feb 03, 2025 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2025

Michael and crew were great to work with. They were concise, timely, honest and kept car clean. More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 27, 2025 -

Bob Howard Toyota responded

Hi Jeff, thanks for your praise and kind comments about Michael and team. Feel free to reach out to us if you need anything. Have a wonderful day.

January 21, 2025

Had a 10:30 appt for simple maintenance. At 2:00 got a call that they just got it on the rack. I am wondering why i had an appt. More

by Jellis7707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Jan 22, 2025 -

Bob Howard Toyota responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Royce Vorel Service Manager rvorel@BobHowardAuto.com

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