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Bob Howard Toyota

Oklahoma City, OK

4.5
645 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 645 reviews

July 02, 2025

Zale was amazing! He help us find the perfect vehicle, everything we asked for in our search he delivered. Excellent communication skills and follow through. Would hig More

by kj.james8691
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zale B
Jul 03, 2025 -

Bob Howard Toyota responded

Hi, thanks for your praise and kind comments about Zale. Please don't hesitate to reach out to us if there's anything more we can do!

July 01, 2025

The service tech was polite and informative. He explained without trying to sell me additional services. More

by Bfly1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know!
Jul 02, 2025 -

Bob Howard Toyota responded

Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Bob Howard Toyota

June 28, 2025

Justin, Brett, George, and team are amazing as always. This is why I continue to make Bob Howard Toyota my preferred dealer of Oklahoma City. Fantastic service, fantastic support. Thank you so very much! More

by mattcowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Brett, George
Jun 30, 2025 -

Bob Howard Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Toyota! We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2025

I was very impressed with my Service Technician and the service I received from Bob Howard Toyota during my check up. Also, it was quite reaffirming to received an offer to purchase my vehicle by email fol More

by Jreedbelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Jun 28, 2025 -

Bob Howard Toyota responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

June 27, 2025

Tremendous advisement and care by Albert! Kept me updated. Dealership facilities top-notch. Very comfortable. More

by Jimfisherfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Jun 30, 2025 -

Bob Howard Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Albert here at Bob Howard Toyota! If you have any further questions, please don't hesitate to reach out!

June 21, 2025

Service Dept is a joke Justin is rude and lies to cover his mistakes Professionalism is nothing like my experience with sales team More

by momma23bs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
Jun 25, 2025 -

Bob Howard Toyota responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out so we can work toward a resolution. Aaron London General Manager alondon@BobHowardAuto.com

June 19, 2025

Riley was fantastic and did a great job throughout the whole process! My one complaint is the amenities in the dealership. The only thing available while waiting is water. Some snacks would be much apprec More

by brett.gasswint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Jun 19, 2025 -

Bob Howard Toyota responded

We truly value your business and thank you for bringing this to my attention. We do our best to provide a great experience for our customers. We take all suggestions into consideration. Aaron London General Manager alondon@BobHowardAuto.com

June 19, 2025

I only had an oil change, but it was fast and efficient. This is where I go for all of my Toyota service. More

by Lindakg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jun 20, 2025 -

Bob Howard Toyota responded

Hi, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

June 15, 2025

Excellent service. Maintains excellent records. The service staff are knowledgeable and if they do not know they seek answers with the service technicians. More

by oktrobm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Jun 17, 2025 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2025

This is my second time taking newer Highlander in for a front wheel alignment. It still pulls to the right just like the first time. The car only has 24,400 miles and most of it was on great roads in Presc More

by mclemoreleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly
Jun 13, 2025 -

Bob Howard Toyota responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Justin West Asst Service Manager jwest@group1auto.com

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