Bob Howard Nissan

I would like to review Bob Howard Nissan Service Dept (Edmond, OK). My Wife and I have spent about $65,000 on 2 new vehicles (350z and 3.5se Altima), and repairs at Bob Howard Nissan. The sales crew (Edmond, OK). My Wife and I have spent about $65,000 on 2 new vehicles (350z and 3.5se Altima), and repairs at Bob Howard Nissan. The sales crew did a phenomenal job with us....then to have a bunch of unprofessional, untrustworthy and flippant service folks treat us with contempt and condescension?! I think not. We will absolutely avoid Bob Howard Nissan Service at ALL costs in the future. I will be posting this rant with Nissan USA also. When customers spend THAT kind of money with a company, it's not too much to ask for common courtesy and and plain decency from the company in return. On the last visit (today), they offered to change the in-cabin micro filter on our Altima for $79 before tax. I did 3 minutes of research, and purchased the filter for $31 shipped from the internet, and will remove the 2 screws and screen myself. I can't believe that a company would have such poor management that they would allow their customers to be price-gouged at this level. 20% on a mark up?...expected.... over 200%?! Criminal. Bob Howard....you just lost 2 die hard Nissan customers....and, hopefully, anyone that else I can inform! More