Back

Bob Howard Chrysler Dodge Jeep

Oklahoma City, OK

4.6
543 Reviews

13250 North Broadway Ext

Oklahoma City, OK

73114

Directions

By Type

Showing 543 reviews

July 27, 2025

Staff is always friendly, and waiting area is comfortable and clean. Recommend maintenance or purchases through Bob Howard dealerships More

by travis_french
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jul 28, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 26, 2025

The only dealership I use. The service department is hands down the best in the city.I have bought 2 vehicles from here in 3 years. More

by bwyatt199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reagan Procto
Jul 28, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2025

I purchased a 2020 Infiniti QX 60 that I saw advertised online. The car allegedly was certified which the dealer charged to me for. After driving the car for a couple of months the check engine light came More

by robertarras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alvin Bradley
Jul 24, 2025 -

robertarras responded

I purchased a 2020 Infiniti QX 60 that I saw advertised online. The car allegedly was certified which the dealer charged to me for. After driving the car for a couple of months the check engine light came on. I took it to the Infinity dealer after the Bob Howard Chrysler Jeep Dodge dealership that I purchased the car at refused to look at the vehicle Because of the brand. The Infinity dealer determined based on the code from the check engine light that the car potentially had sludge in the engine. Turns out it did have sludge. The only repair option was to replace the engine for 23K plus at the time of the purchase, I purchased a Mopar extended warranty, which was five years house 75,000 miles the Infinity dealer submitted the claim and refused any service stating that the issue existed before my purchase I had to make a tough decision on whether or not to inform the Bob Howard Chrysler Jeep Dodge management of the situation and I chose not to let them know. I treated the car back to Bob Howard, which resulted in about a $5000 loss for me two days later when I was at the dealership, picking up a pair of glasses that I left in the car the car was back on the lot for the same price that I paid for the vehicle Which was 23K on the trade they gave me 18 K I’m 63 years old I’m never experienced a situation like this in my life. After a lot of prayer thinking about a course of action I received this request for rating the dealer, which is what I’m doing now I will send a letter of complaint to the general manager of the dealership and see if they are willing to compensate me for the loss I took and if they haven’t sold it already to get the car off the lot and don’t allow another consumer to experience what I did my name is Robert Farris

Jul 26, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Mr. Farris, I’m sorry to hear about your recent experience and appreciate you taking the time to share your concerns. After reading through your review, I did take the time to personally look into the details, and I would appreciate the opportunity to speak with you directly to better understand your perspective and clarify a few things. Our records show that we gave you $19,000 for your Infiniti, and it is currently listed for $20,895, we have already discounted it twice since trading for the vehicle. As a dealership, like any business, we do operate with the goal of turning a profit on the vehicles we purchase or trade for. I do regret that we weren’t made aware of the problem when it first arose. Had I known, I likely could’ve worked with the warranty company on your behalf to explore coverage options under the Mopar extended plan. A certified vehicle means a Mopar-trained technician inspected it at the time of sale and found no immediate mechanical concerns. I also want to point out that I remember our team trying to go above and beyond for you during the process — including covering the cost of an additional key after the sale, even though it wasn't part of the original agreement. I mention that not to dismiss your frustration, but to show that our goal was always to take care of you as a valued customer. I’d welcome the chance to discuss this further and see if there’s any way we can bring closure to your concerns. Please don’t hesitate to reach out to me directly. Thank you, Terry Williamson General Manager twilliamson@bobhowardauto.com

July 23, 2025

Dealership was good, Daniel was great to work with and made this an easy process. More

by tjcoker0911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 25, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we're happy you found Daniel to be so supportive during your experience here at Bob Howard Chrysler Jeep Dodge Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2025

Disappointing;: took the Jeep in for a basic seatbelt fixed. They ordered the wrong part at the end of the first week discovered. two weeks ago by the holidays, etc. finally get the part and pick it up n More

by wbirdwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Tanneyhill
Jul 26, 2025 -

Bob Howard Chrysler Dodge Jeep responded

I'm sorry to hear that you are unhappy with your experience. It sounds like there were certainly things we could have done better. I would love an opportunity to discuss this further so that we can get better from this. I would also appreciate an opportunity to make this up to you! Please call me directly at 405-302-5705. Thanks, Terry Williamson General Manager

July 21, 2025

Great customer service with very knowledgeable staff. They were able to get my car that was being worked on back to me in a timely manner. More

by tmarchant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Dalton
Jul 22, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Hi, thank you for your kind review. We are happy to pass along your comments to the team here at Bob Howard Chrysler Jeep Dodge Ram. Please don't hesitate to reach out if there's anything additional we can do for you.

July 21, 2025

We were shopping for a new Truck. The salesman, James, was most helpful and informative on our search. He went over and above during a downpour to allow us to check out their trucks More

by cds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamel Lickliter
Jul 22, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Chrysler Jeep Dodge Ram. Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2025

Bought car from here and dropped off for service check. Prompt and professional service. David A was my service adjuster and stayed in constant communication with updates. More

by traci.moore2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David A
Jul 22, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Hello , thank you for your kind review; we are happy to pass along your comments to David here at Bob Howard Chrysler Jeep Dodge Ram! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2025

I showed up for my appointment at 7am and they got me checked in right away. I received a video text from the technician going over all the major systems while my car was on the rack as part of the inspe More

by rdolanskyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine
Jul 14, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Chrysler Jeep Dodge Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2025

They took care of everything in a timely manner and even came in under the estimate! More

by AKIslander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jul 14, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...