
Bob Howard Buick GMC
Oklahoma City, OK
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Salesman was great. The dealership on the other hand.. meh. Claimed they put some marked up “protectant” on the car called Resistall, with no option to not pay for it be The dealership on the other hand.. meh. Claimed they put some marked up “protectant” on the car called Resistall, with no option to not pay for it because it’s already on there. They did mark it down to $299 though. I guess they put it over the half xxx detail job they did. Half smoked Cigarettes left in the console, back cupholders full of gunk and trash, and dirty streaks on the top of the van where they hit it with the powerwasher, but didn’t get it clean. The oil cap was the wrong size, all of the fluids were low. Backup camera doesn’t work. Sure hope that stuff protects the nastiness. They did offer to reclean it and reapply the crap they forced on me, if I’ll just drive the hour back to OKC to give them a second chance to do they job they said they already did. More
I was greeted by Peggy, my service advisor, and was immediately put into the service lineup. She was courteous, helpful, and very friendly. My service appointment went well, and I was done in just over immediately put into the service lineup. She was courteous, helpful, and very friendly. My service appointment went well, and I was done in just over an hour. I appreciate the courtesy and promptness of this dealership!! More
I had a great car buying experience. Charlie Staton was very helpful and knowledgeable. The dealership was able to locate the exact vehicle that I wanted. Charlie Staton was very helpful and knowledgeable. The dealership was able to locate the exact vehicle that I wanted. More
I’m return customer 10 years ago I bought a 2015 Buick LaCrosse and was very pleased then and I’m still impressed with the customer service I received today with my 2025 Buick Encore GX. I’m so we were ab LaCrosse and was very pleased then and I’m still impressed with the customer service I received today with my 2025 Buick Encore GX. I’m so we were able to make my purchase as seamless as possible! I will have my new vehicle serviced at Bob Howard, and hope I can say that I will return in 10 years to purchase a new vehicle! More
David in service was awesome! Knowledgeable and friendly. He took care of what I needed. Would recommend him always!! Thanks David! Knowledgeable and friendly. He took care of what I needed. Would recommend him always!! Thanks David! More
Mark in the service department was wonderful very courteous and helpful! The review says that I have to leave 15 words so I guess this will do it! courteous and helpful! The review says that I have to leave 15 words so I guess this will do it! More